The Many Roles of an Internal Community Manager

This post originally appeared on my external blog, “Social Media Strategery.” When someone in the communications industry refers to a “community manager,” they are usually referring to someone that can manage the online relationships for a particular brand, using tools like Facebook, Twitter, and blogs. However, over the last few years, a new Community ManagerRead… Read more »

Know the OPTEMPO in your AO: Acronyms Around the Office

I wrote about some of my favorite around the office acronyms for ClearanceJobs.com – but I figure the folks in this community could probably teach me a few new ones! I’d love to hear your favorite around-the-office acronyms. Funny anecdotes also appreciated! Military acronyms – love ‘em or hate ‘em if you work in defenseRead… Read more »

I is for Intuition

In an online world dominated by analytics, you may be relieved to know that one of the most important social media tools at your disposal is your intuition. It is especially important in creating a vibrant network presence, where half the battle is separating the wheat from the chaff among the new marketing tools poppingRead… Read more »

Why Do We Resist? Categorizing the Different Types of Resistance

Ah yes, an age old question, why do people resist change? A simple question that does not have a simple response. Is it because we are creatures of habit or is it that we crave consistency over correctness? Perhaps it is because we as individuals, as well as organizations desire stability and constancy and thatRead… Read more »

IRMCO Discussion of Federal Performance Measures

At today’s installment of #IRMCO several individuals are chatting about different Federal Agency performance measures and how they are being applied either successfully or unsuccessfully. HUD’s Peter Grace described the implementation of metrics to evaluate the agency’s ability and success in delivering affordable housing. Education Department spokeswoman describes successes and failures ini performance measures duringRead… Read more »

2011 PMF Finalists: Open Thread

[Also posted here] I’ve been waiting to post this until the PMF Program Office offered up any news. The 2011 PMF finalist list is due out sometime in late March, according to the latest news on the PMF web site. While this is still vague, it’s nevertheless right around the corner. Historically, the PMF ProgramRead… Read more »