Behavioral Healthcare Issue Date: Online Exclusive South Africa improves addiction servicesThe government gets behind a national plan to vastly improve substance use treatment By Ron Manderscheid, PhD This is a story of achievement and success in a distant land. The key ingredients of quality improvement are all present—an overarching framework; focused political will by nationalRead… Read more »
[Also posted here] Now that the 2011 Presidential Management Fellows semifinalists have been chosen and the PMF Program Office has posted the list, it’s time to think about the next hurdle, the in-person assessment. 1530 people (congratulations to you!) will convoke in four cities around the country between mid-January and late-February for a day-long assessmentRead… Read more »
MATT RICHTEL writes in the New York Times: In an article in Tuesday’s Times, I wrote about the changing status of e-mail. Once it was cool to merely have an e-mail account (or several), but many young people now think of it as old school, and much prefer the zip of texting, instant messaging andRead… Read more »
This is my twice yearly public service blog about Restaurant Week in DC (January 17 – 23) and this time I’m doing it early. Do you take advantage of this? Restaurant Week takes place twice a year, once in the frigid cold of the post-holidays and then again in the dog days of August. TimesRead… Read more »
My brother recently inspired me with an idea: GroupOn for Government. GroupOn’s model works like this: GroupOn (or LivingSocial if you prefer), which markets your brand, gets a percentage of your sales if you sell over a set number of items. A Government GroupOn could work like this: GSA negotiates daily or week-long deals withRead… Read more »
Over at Samara, my friend Alison Loat is asking people to answer the question “What was the best moment in Canadian democracy in 2010?” In what I think was a good decision, they’ve defined the terms pretty broadly, stating: The moment could be one that took place inside or outside of Parliament or other legislativeRead… Read more »
With a population of less than 5,000 and a median household income of around $50,000, Manor, Texas, is an unlikely place to find the cutting edge of government e-participation technologies. But thanks to a young and enterprising Assistant City Manager (Dustin Haisler, now of Spigit), Manor has attracted significant investment from a variety of firmsRead… Read more »
Based on a govWin community poll, the following has been determined as the biggest GovCon story of 2010: GovCon Story of 2010: The Suspension of GTSI SummaryThough the cuts to Defense Department funding is a close second, the shock of GTSI’s suspension by the Small Business Administration from receiving new procurement work on October 1stRead… Read more »
Research Web 2.0 finds its payday (12/10/2010) – McKinsey survey of 3,249 executives finds companies using the Web intensively gain greater market share and higher margins. Majority of respondents using the Web say their companies enjoy measurable business benefits such as increased speed of access to knowledge, reduced communications costs, and increased customer satisfaction. http://www.mckinseyquarterly.com/Organization/Strategic_Organization/The_rise_of_the_networked_enterprise_Web_20_finds_its_payday_2716?pagenum=2Read… Read more »
I was listening to a trainer demonstrating how to talk for an hour straight, how to get all the facts out, how to entertain the prospect, how to answer objections before they occur. That was ugly enough to teach me something important. Try this: The Purpose Of The Presentation is to have the prospect changeRead… Read more »