Back in March 2009, GSA signed an agreement with YouTube which would allow government agencies to post content to this site in compliance with federal terms and conditions. By 2012, every major federal agency had a YouTube channel, and some were even featuring content specifically created for the platform. Compared to the other platforms I’veRead… Read more »
Ninjas are the glue that holds our organizations together. Normally they are folks who have been around for a while, have the institutional knowledge and can point to where all the dead bodies are buried. Ninjas are loyal, often do jobs many us don’t like and can be counted on in the clutch. For theRead… Read more »
A few weeks ago, I went on vacation with my family. Or, perhaps I should say, I took some time off, because it certainly didn’t feel like a vacation at the start of it. While I scheduled the time months ago when schedules looked relatively clear, new obligations and responsibilities invaded my calendar like weedsRead… Read more »
Throughout the second quarter of 2015, the Center for Internet Security’s Multi-State Information Sharing and Analysis Center (MS-ISAC) noted a significant increase in the number of account compromises impacting state, local, tribal and territorial (SLTT) governments. What can you do to help minimize these account compromises?
In the seminal military treatise, The Art of War, author Sun Tzu writes, “In the midst of chaos, there is also opportunity.” This maxim holds true during workplace transitions. Change for Govies is constant, taking on varying forms. Whether it’s a system upgrade, turnover, reorganization, or downsizing, it is bound to happen at your agency.Read… Read more »
Acendre’s blueprint for improving federal employee engagement utilizes data and people analytics to augment the “people interaction” piece of employee engagement. People analytics allows agencies to glean the information that spots trends, identifies opportunities and calls out problem areas for correction. A key area of focus and expertise for Acendre is business intelligence and analytics… Read more »
Attracting and retaining talent is a challenge for many public sector organizations, especially in light of an aging workforce and an upsurge of retirees. One effective method to uncover the reasons employees jump ship, be it to the private sector or elsewhere in the public sector, is the exit interview. What is an exit interview?Read… Read more »
Many of us govies spend a lot of time at work surrounded by drab-colored cubicle walls with limited privacy or personal space. Although I long for the day that I will have a door and dream for the time when I will be able to control my own lighting (bye-bye harsh fluorescents), I have foundRead… Read more »
In my recent posting on ‘ceiling diplomacy‘ I gave names to elements of office dynamics. Below I‘ve provided a list of additional words that fit the bill. The below terms, definitions and usage will help you communicate your frustrations about office politics more effectively. 1) me-signments (noun) – Assignments you’ve taken upon yourself (i.e., FamilyRead… Read more »
For four years, many have been eagerly awaiting cross-agency action on President Obama’s 2011 executive order streamlining service delivery and improving customer service. The U.S. General Services Administration (GSA) recently launched the pilot of Feedback USA to help agencies meet that goal. But, does Feedback USA look like it’s going to be worth the wait? Feedback USA is adding customerRead… Read more »