Pictured: RFP-EZ, a pilot project in federal IT procurement. If you’re a follower of the Department of Better Technology and our blog, you know that we’re a bit obsessed about government procurement – in fact, some of our most widely-shared posts have been on the subject. But when Clay and I first met in 2012 during ourRead… Read more »
In earlier blog posts, I mentioned Govt.nz, which is the New Zealand Government’s flagship website. The new website was launched in July 2014 but things didn’t actually stop there. That requires a little explanation: we launched a minimal viable product or MVP. If you Google that term, you’ll get either a definition that includes return-on-investmentRead… Read more »
There are many privacy and security compliances designed to protect customer and company data across a variety of industries. What do they mean exactly, and how can organizations secure their websites accordingly?
It’s tempting to fall in love with the internet and all the ways we can get our message out without relying on local news. Be wary of that temptation. Local news outlets, especially newspapers, still hold a powerful attraction to the people in our communities. And reporters, although fewer in number and more overworked thanRead… Read more »
My agency has a whole team of people with the title “Storyteller.” They’re job is to make sure that analysts, managers and others communicate what they mean in a coherent way so that our customers can make sense of the products we give them. Storytelling can mean a lot of thing to different people. InRead… Read more »
Did the govies that got GIF game inspire you to think about making your own GIFs? Smart move. These eye-catching animated graphics can really gussy up your digital communications. Making your own GIFs is surprisingly easy. The toughest part is finding the right source material, whether it’s a video, a series of photos, or one image that can becomeRead… Read more »
By Stacy Surla The environment we work in matters. It gives us agency – the ability to affect things with our actions. As user experience professionals, it’s important for us to think about transforming the business – our environment – so Design Doing can happen. IA as commodity is stupid Let’s consider Jane, an informationRead… Read more »
I’m a city manager. I’ll always consider myself a city manager. I work with other city managers and local-government professionals. But instead of working full-time for one municipality, we now help government leaders create the change their organizations need. Sometimes they need financial analysis or a strategic plan. Sometimes they want to improve their businessRead… Read more »
Over the last two weeks, I shared how government leaders should heed Vanilla Ice’s advice in Ice, Ice Baby to Stop and Collaborate. In this final blog of the three-part series, we will focus on how to Listen. While many think of social media as the place to spew every thought one ever had orRead… Read more »
Federal HR professionals with access to electronic employee databases typically have access to a wealth of so-called “structured” employee data, or information that can be quickly counted and analyzed in spreadsheet programs to create pivot tables and reports. Examples of structured HR data include employee salary and demographic information and employee survey responses, all ofRead… Read more »