Disney and a Resources Based View (RBV) analysis illustrate the conditions under which organization-specific resources provide a sustained competitive advantage. Specifically, Disney through its beloved character Mickey Mouse shows that an organization can sustain a competitive advantage if it has available to it resources that are inimitable (unique), durable, appropriated to where the organization capturesRead… Read more »
Last month, Christine Steger posed an interesting question in the e-Learning group. In her post. “Communications and Change Management Plan for Transitioning to eLearning,” Christine reveals that she’s in charge of developing a Communication and Change Management (CM) Plan. I was struck by just how forward-looking this project is to include this kind of plan.Read… Read more »
Do you ever wish you had a real-life Easy-Button at your command? Not just for the typical Staples situations like buying a laptop, filling an ink cartridge, or stocking up on office supplies — but for real life situations. Many Americans’ expectation of government process is fairly low due to long lines at the DMV,Read… Read more »
Like many (some would say most or all) aspects of the United States Federal government, human capital management can prove to be more complex and more difficult to change for an agency than that of the private sector. Budget constraints, ingrained and inflexible procedures, limited staffing, complicated application processes, government regulations and hiring requirements, andRead… Read more »
OMB releases first quarterly progress reports for the 2014-2015 round of agency priority goals. The Obama Administration in 2009 directed agencies to identify a small handful of priorities that they would commit to achieving in a two-year timeframe. This initiative was embedded into the GPRA Modernization Act of 2010. Agencies are required to identify priorityRead… Read more »
Engagement is the name of the game in 2014. According to a recent GovDelivery survey of local, federal, and UK government agencies, forty percent of respondents named increasing stakeholder engagementas their number one communications objective this year. Better communication strategies lead to better stakedholder engagement, and more importantly, better engagement leads to more mission impactRead… Read more »
Every businesses want to have their policy in place. And therefore, create employee handbook that clearly communicate your workplace policies. The purpose of a clear concise employee handbook in a business cannot be underestimated. A definite employee policies can resolve disputes before they arise and protect both the employer and the employee from any sortRead… Read more »
The rise of Accountable Care Organizations (ACOs) specifically presents a unique opportunity to reinvent the relationship between the delivery system and community health, and to develop and implement sustainable business models that integrate the common agenda of medicine and public health. The triple aim of decreased costs, improved quality, and better population health further heightenRead… Read more »
If you have ever had to say, “I’m sorry” to someone at work – for “dropping the ball,” missing a deadline, or saying the wrong thing, you know how awkward and difficult it can be. Apologizing to friends and family is hard enough; telling a coworker, staff member or boss “I’m sorry” can be downrightRead… Read more »
There is a fascinating article up at Vox.com that I encourage all NCDD members and subscribers to our Transpartisan Listserv to give some thought to. My friend Jean Johnson at Public Agenda, one of NCDD’s organizational members, alerted me to it last week, and it ties directly into conversations that are going on in bothRead… Read more »