I recently posed the question, “How do you really know what your customers want?” I offered an answer by suggesting the key to truly understanding what they want is continual engagement. I’m going to take that a step further today by offering another suggestion – the formation of a customer advisory council. A customer advisoryRead… Read more »
The Crossover project, together with UNDP CIS, the Democratic Society and Euractiv, is organising the first “Policy-Making 2.0” prize [1]. It goal is to raise awareness and consolidate the community about a new set of tools to support policy making, such as as open and big data, visualisation, opinion mining, collaborative governance, modeling and simulation,Read… Read more »
This post was submitted by NCDD member Joan Blades, co-founder of Living Room Conversations and MoveOn.org… At times I feel like a mad scientist bringing together people with diverse views to have conversations about challenging issues. In unstructured social circumstances, I would be concerned about potential blow-ups. What awes me again and again — theRead… Read more »
I find this stuff so you don’t have to: Mind the (Agility) Gap Big Lottery Fund announces £15 million of funding for digital skills MOOC’s – What Are They? The Camden Challenge is Open! Systems and symptoms The end of pat-on-the-head digital engagement There Is More To The US Open Data Policy Than Meets TheRead… Read more »
By Bob Gourley Everyone in the national security establishment knows of NSA’s Deputy Director, John C Inglis. He is without a doubt one of the most professional, competent, courageous leaders in the federal government. Like the vast majority of government servants he also has a strong sense of ethics and is always honest. All whoRead… Read more »
By Bob Gourley I am in a hard spot. I hear all the times from CEOs of some of the greatest tech firms in the nation that they need high quality sales professionals with federal sales experience and everyone I know that has those skills is busy and very happy where they are at. IRead… Read more »
The Office of Personnel Management has begun advertising its vacant chief information officer post on USAJobs and the candidate will be responsible for the agency’s information technology plans and policies. OPM will accept applications through 11:59 p.m. Eastern time on May 30 and OPM’s executive resources board will make a recommendation on final selection ofRead… Read more »
Generation Y, Millennials, Generation C (for Connected), sometimes even (perhaps incorrectly), the iGeneration. These are the labels that haunt the members of my generation. The large groups of people spanning decades before me are called Baby Boomers, Generation Xers, and a wealth of other names, each with their own negative and positive attributes. “Baby BoomersRead… Read more »
by Chris Wiedemann, Analyst If you’ve been following our blog lately, you will have noticed a heavy focus on cybersecurity coming out of the government at a very high level, as mentioned by both Steve and Tom in the last few weeks. It’s not surprising that federal executives at the highest levels are dedicating renewedRead… Read more »
Today my new online course, successful digital engagement, kicks off over at School of Digital. I’m excited, and nervous. I’ve not done something like this before. I’m pretty sure it should work, from my experience working at Learning Pool and all the reading I’ve done recently about online education. It ought to work because itRead… Read more »