AI-powered automation is transforming various aspects of government operations, IT, and application delivery. Government agencies are using AI-powered automation to help with mission delivery, to build resilience, to upskill employees, and enhance trust in government.
To attract and retain a dedicated, talented workforce, agencies must say “the right things to the right people at the right time.”
Any use of AI or automation in government, particularly as it relates to benefit determinations or claims, needs to be accompanied by policy guardrails that create strong disincentives for improper denials of claims for benefits.
Cloud computing can present identity-related risks that agencies aren’t ready for. They need visibility into their network’s security, the ability to be proactive rather than reactive, and the tools to respond before, during and after a cyberattack.
Mika Cross, Workplace Transformation Strategist, and Jeffrey Vargas, President and CEO of Generationology, LLC, discuss a multi-generational workforce in this edition of “Management Minutes with Mika.”
A new program in Wisconsin, called LicenseE, has vastly shortened the wait times and hassle associated with processing of applications and renewals. Now, people receive their licenses in under a week, on average.
With open source software playing a big role in development, agencies need to be more vigilant than ever about software supply chain security.
Agencies today suffer from a “chaos of connectivity” — a morass of systems that are integrated to an extent, but don’t talk to one another — and that prevents agencies from easily accessing large swaths of data. A new platform that addresses all of an organization’s integration patterns can solve the problem.
In Maryland’s most densely populated municipality, government planners are using geographic information system (GIS) technology, including interactive 3D models, to design innovative housing and land development projects.
Take a look at the diverse December online training opportunities at GovLoop.
Digital curb management is a little-known, but so very important, way for cities to manage delivery and parking logistics. Here’s what Seattle, with its 500 loading zones for package, food and supply deliveries, is doing.
Too much data is scattered across too many systems — but an integrated data management platform can help agencies save money, automate routine tasks, collaborate more easily and provide more personalized services.
One often-overlooked challenge that complicates workforce management is the issue of employees being overworked and disengaged. But this is a problem agencies can address.
During the January New Supervisors Community of Practice session, guest speaker Dr. Gerome Q. Banks spoke on how to set goals successfully this year.
In the latest Management Minutes With Mika, let’s learn how data and automation can help your team better themselves.
