Shameless pug here: I’m reaching out to folks who are interested in having more in depth discussion about Customer Engagement in Government. I’ve established a new group titled “Customer Engagement” and I’m inviting you to join and contribute. I’ve published a few items of my own in the group & offer you a sample ofRead… Read more »
Most decision makers I’ve met in the Department of Defense appreciate having someone hand them good insight or solid context that pertains to a decision that they need to make – provided the insight or context comes in a timely manner. Getting information to a decision maker after the decision has been made can actuallyRead… Read more »
From the Government Business Examiner by Donna Quesinberry Blind inJustice of the Silent Majority Given the nature of the economy today and the unemployment statistics – people may appear desperate to be employed. When the marketplace is as tight as it is currently, do we move toward greater leniency in the regulation of federal, state,Read… Read more »
From the Government Business Examiner Continued from part one-Department of Defense (DoD) Business Transformation Agency (BTA) EP&I Title 5 violations – part one Continued from part one Not only were tax dollars wasted, but the waste was sanctioned by leadership. And, with the mission of the warfighter a main BTA proclamation, it has occurred toRead… Read more »
From the Government Business Examiner by Donna L. Quesinberry As the Department of Defense’s (DoD’s) champion for driving and accelerating improvements to business operations across the DoD and federal government – the Business Transformation Agency (BTA) is supposed to serve as a magnet that attracts talented and dedicated professionals thereby creating a model for transformativeRead… Read more »