Operational Resilience: The Next Phase of Government Modernization
Modernization has traditionally focused on upgrading technology, but today’s risk environment demands a broader priority: operational resilience.
Modernization has traditionally focused on upgrading technology, but today’s risk environment demands a broader priority: operational resilience.
Traditionally, government has viewed continuity of operations as a document. But COOP is really a process — a living, real-time activity that mitigates or addresses any disruption to a mission-critical operation or service so that it keeps running.
No matter how savvy, smart, and cooperative your team, challenges can shake up any rhythm, discourage those involved, and derail progress. Resilience is the secret to learning from mistakes and growing stronger after a major challenge. Building resilience starts with team culture.
On Monday morning I woke up to the horrible news that the Texas Health Presbyterian Hospital nurse diagnosed with the Ebola virus over the weekend was a 2010 graduate of Texas Christian University. As a Fort Worth resident, proud TCU alum, and daughter of a recently retired nurse, the news hit home. I also hadRead… Read more »
Last week, the entire east coast was rocked by Sandy. Now, a week later, life is starting to return to normal in some neighborhoods. Many, however, especially in New York and New Jersey, still remain without power, homes and in need of help. Many key decision makers, however, are not geographically located in the areasRead… Read more »
Have you thought about how your company will function in the event of a terrorist attack or natural disaster? In a post-9/11 and Hurricane Katrina world, this is a must. FEMA recommends that every business have an Emergency Plan as well as a Continuity of Operations plan (COOP) in order to maintain essential business functions.Read… Read more »
There is something fascinating to me about the doomsday clock—where we attempt to predict our own self-destruction and hopefully prevent it! The chart in this post from the Mirror in the U.K. shows the movement of the Doomsday Clock over the last 60 plus years. Currently in 2010 (not shown in the chart), we standRead… Read more »