How Mobile Messaging Can Increase Government Trust
Government to citizen (G2C) interactions are being shaped to serve populations more effectively and gain trust and transparency from citizens.
Government to citizen (G2C) interactions are being shaped to serve populations more effectively and gain trust and transparency from citizens.
The large-scale move to remote work, combined with recent high-profile cybersecurity attacks have forced government agencies to rethink how they invest in and implement cybersecurity practices that are effective yet also user-friendly.
Many cities moved quickly to adjust transportation infrastructure. Your agency can use this data to gain insights for your transportation planning efforts.
Across the federal government, agencies are rethinking their telework policies and practices in light of the COVID-19 pandemic.
Inherently a complex process, grant management gets even more complicated in times of crisis. The CARES Act exemplifies this.
The approach that has worked is to leverage existing, reliable and accessible technology and supplementing that with additional capabilities to ensure effective and equitable vaccine distribution.
This post isn’t so much a call to do better or be better, but a question I’ve been wanting to ask the community since the beginning of COVID-19.
This is the seventh year we’ve made this list for you. Although the conference experience has changed, there’s still a wealth of professional development opportunities.
You’re not here for our medical advice, and that’s a good thing, since that’s not really our cup of tea. When looking at how organizations have adjusted to work during COVID-19, however, we’ve done quite a bit of research. Check it out.
Now more than ever, agencies must improve citizen experiences by retiring paper-based processes in favor of digitization, automated forms and modern case management.