If you have been fortunate to make it through this past year unscathed, leverage the pandemic experience to your benefit using perspective as an asset.
Posts Tagged: COVID-19
The approach that has worked is to leverage existing, reliable and accessible technology and supplementing that with additional capabilities to ensure effective and equitable vaccine distribution.
This post isn’t so much a call to do better or be better, but a question I’ve been wanting to ask the community since the beginning of COVID-19.
This is the seventh year we’ve made this list for you. Although the conference experience has changed, there’s still a wealth of professional development opportunities.
We have had to bring together our roles, finding new ways to move between or blend them, and infuse leadership in different aspects of our lives.
When crises arise, governments have demonstrated a tremendous capacity to respond. So why do we wait until then to fix problems we know exist?
You’re not here for our medical advice, and that’s a good thing, since that’s not really our cup of tea. When looking at how organizations have adjusted to work during COVID-19, however, we’ve done quite a bit of research. Check it out.
Now more than ever, agencies must improve citizen experiences by retiring paper-based processes in favor of digitization, automated forms and modern case management.
Here are five factors agencies should consider while drafting their work from home (WFH) policies for the time after the COVID-19 pandemic.
“The first wave of COVID-19 has shown us how agencies need to invest in shifting away from reactive customer experience to proactively offering digital solutions.”