Here are some alternative reasons to explore why your colleague may seem rather testy and annoyed.
Posts Tagged: difficult
Difficult people. Everyone seems to know one. You can probably think of your own nemesis right now. Truth be told, in all my research, it turns out there are only about a dozen really obnoxious, rude difficult people in the whole world. That’s right only about 12. Now . . . word has it they... Read more »
http://http://www.federaltimes.com/article/20111116/PERSONNEL03/111160302/ From the Federal Times: "The National Council on Federal Labor-Management Relations today approved a package of reforms it hopes will overhaul how the government manages employees' performance. Six agencies — the Veterans Affairs, Housing and Urban Development, Energy and Labor departments, the Coast Guard and the Office of Personnel Management — will pilot test... Read more »
“When I have an angry customer, I just put the phone down on my desk and walk away. By the time I get back, they are either calm, or they hung up. Problem Solved.” I really did have a student in one of my classes make that statement. I’ve heard a lot of odd perceptions... Read more »