Equitable listening is the backbone of leadership, from agency front lines to the C-suite. Seeking to understand the needs of those we serve is paramount.
Posts Tagged: People
Turning engagement into action is even easier yet not often done. How is that done? By taking those engaged persons and setting them up to be empowered to make decisions and take action. Here are eight actions that you need to take to make this shift.
There is usually a small pool of folks that are nothing short of rock stars. So, how can we leverage their knowledge and expertise to magnify the overall strength and performance of most workers in our organization?
Learn how to identify and overcome signs of resistance to change in your organization.
In this example, big data was not required. In fact, just a comparatively little amount of data, properly analyzed and presented to non-technical organizational leaders, can lead to big improvements. The lesson – don’t blindly accept or ask for more data.
“The man who gives little with a smile gives more than the man who gives much with a frown,”-Jewish Proverb
Dealing with Toxic People (in my People Gardening terms I really like “Weeds” better), is not always easy. Of course we go through those same thoughts I asked originally, pull them, ignore them, eradicate them, but you know, what I’ve realized, is that it doesn’t make us any better to pretend them away in any… Read more »
We see them every day. The child at school recess playing by themselves or in a small group away from other kids. The day dreaming teenager who gazes out the window during a class lecture. The shy college coed wrapped up in a good book in the corner cubicle of the library on a FridayRead… Read more »
Elmer can fix anything, can give directions to get to anywhere, and will rush into a crisis with a plan and mobilizing others to join him to reset the balance of the situation. His greatest strength, however is leading people: without the benefit of a mantle of title, or formal authority, he has an eager… Read more »
There are times when you dislike a person on sight and this was one of those times. Thin, tall, beautiful, irritable. Scowled when I asked for a bit more room on the bench, to accommodate family and coats. “What a bitch,” I thought. In quotes because so loudly it seemed out loud. We shuffled andRead… Read more »