The term digital transformation is being bandied about rather a lot at the moment. That’s fine – people often argue about words and phrases and what they mean and whether they are helpful. Usually they aren’t perfect but do a job as a sort of shorthand that everyone has a broad – if occasionally divergentRead… Read more »
Zietgiest is a great word which according to Wikipedia means spirit of the age or spirit of the time. I think the spirit of the current digital age could be apps. Apps is very much a blanket term that can cover all manner of software but in this context I am referring to the kindRead… Read more »
Back in 2009 I started telling communications professionals that they had ten years to understand digital channels and integrate them into their thinking, or there would no longer be jobs for them in the industry. I also blogged about this in February 2010. At the time this was highly confronting to a number of experiencedRead… Read more »
If you don’t know the story of the viral #WeStillComing, it’s ok; you can still have amazing digital communications thanks to these insights from the #nextgengov panelists who have been there and done it well. How do I get buy in for digital communications initiatives? Align communication plans and technologies with your agency or department’sRead… Read more »
I decided to go back to school sitting in a stadium filled with tens of thousands of women listening to a jovial septagenarian talk about embracing life. My mom asked me to accompany her to a Women of Faith conference, which is a nationally touring event series. The presenter quoted EB White, and it hitRead… Read more »
I have heard the phrase digital transformation bandied around a lot around and it made we wonder what does it actually mean? I suspect that we all having an image in our minds when we think of digital transformation. Does the meaning of the phrase depend on our roles and mindsets? So if you speakRead… Read more »
I’ve found myself banging on a lot recently at events and other engagements about pretty much the same stuff. It’s what organisations need to do to grasp the digital opportunity – but which isn’t about actual tools on the internet. At least, not just about that. Embedded below is the first attempt I have madeRead… Read more »
A special edition of GovLoop’s DorobekINSIDER today. We’re LIVE! We meet every month with the simple idea, get smart people together and share ideas because we believe that the real power of information comes when it is shared. Better data means better customer service. Consider the way Amazon uses your purchasing history to suggest itemsRead… Read more »
There was as time when those working in digital comms in government liked to think of themselves as pioneers, dogooders, renegades, jeans wearing, pizza eating innovators; disruptors with a start up mentality. Is this still the case? Here are some reflections… What is the evidence? Govcamp the annual get together was initially a very lowRead… Read more »
At every level of government, citizens are working to learn more and connect, share their ideas, effect change, and improve services. And despite this growing trend of moving all conversations online, there are many government entities that are hesitant to formally endorse or launch this kind of dialogue. Common questions include: “what if the dialogueRead… Read more »