Posts Tagged: Engagement

GovLaunch – Introducing New Fairfax County News/Engagement Website

Hi everyone, Just wanted to drop by and mention today’s launch of a new local government news/engagement website that I’ve been developing and thinking about for some time. In Fairfax County, our news lived in silos by department or other organizational boundaries. Social media sites existed, but often separate from news delivery and conversation. WeRead… Read more »

10 reasons why online social media are critical to democratic governance (pt.1)

The Web has transformed and continues to transform how government serves and relates to its citizenry. With the spread of broadband internet access now in 66% of American homes according to the Pew Research Center, some futurists have predicted that without access to the web, citizens may eventually lose touch entirely with the ability toRead… Read more »

On Twitter, Engagement Equals Influence for Gov’t Accounts

A new analysis of government Twitter accounts in San Francisco shows that the most interactive are also the most influential. Of the 35 accounts surveyed last week (excluding political accounts by elected officials and inactive accounts), 11 are graded either above 99 by TwitterGrader, or above 20 by Klout, two of the most trusted TwitterRead… Read more »

Do State public services have more get up and go than Feds?

The Victorian Public Sector, Australia has released its’ Gov 2.0 Action Plan. Having worked in both the Australian Public Service and State/Territory jurisdictions I’ve always been struck by the fact that State/Territory public sector jurisdictions are more action oriented. Not surprising given the fact that these jurisdictions are at the pointy end of service deliveryRead… Read more »

Skiing, Water Parks, Dating and Politics (Three Ways To Engage Your Online Community)

You might ask what does Skiing, Water Parks, Dating and Politics have in common. The answer… Social Media! I would like to begin by providing a shout out to a company that gets it! Vermont’s Jay Peak Resort was named to the Top 10 North American Ski Resorts Utilizing Social Media. Here’s a great exampleRead… Read more »

Blog Series: So You Hired a Gen Y – Now Get The Most Out of Them! Phase 3 – Target.

Blog Series: So You Hired a Gen Y – Now Get The Most Out of Them! Phase 3 – Target A Tolero Solutions blog series on how to utilize Gen Y using the Gen Y Recruitment and Retention Lifecycle™ by Scott Span! In a previous post So You Hired a Gen Y – Now GetRead… Read more »

How to Plan for Collective Brainstorming Online – New Guide Released

Collaborative brainstorming online is all the rage these days. It’s a powerful tool for government to involve the public by inviting people to offer ideas and start discussions that will inform government decisions. But, as with so many other innovations in government, engaging the public in a meaningful way takes more than just “putting upRead… Read more »

Employee Retention or Employee Loyalty?

Reprinted from: Success Performance Solutions by Ira Wolfe | June 23, 2010 Which is better: employee retention or loyalty? The answer isn’t as obvious as you think. These are some common remarks shared by disgruntled, long-term employees: · “All the owners care about is the money.” · “They’ll never pay me what I deserve anyway.”Read… Read more »

Blog Series: Part 2 – So You Hired a Gen Y – Now Get The Most Out of Them!

Blog Series: So You Hired a Gen Y – Now Get The Most Out of Them! A Tolero Solutions blog series on how to utilize Gen Y using the Gen Y Recruitment and Retention Lifecycle™ By: Scott Span, MSOD Phase 2 – Assess In a previous post So You Hired a Gen Y – NowRead… Read more »