Posts Tagged: Engagement

“CXaaS” is the New Customer Service — Here’s How to Achieve It

Agencies across the government are looking to digital transformation to more effectively provide services and improve constituent experience. Here’s how to catalyze your IT operations and deliver on the new gold standard in federal IT: CX.

Cultivating a Productive Remote Team

Employers can play a significant role in helping their employees remain productive while facing new challenges and distractions in the way of their capacity to be their most effective work-selves. As an employee who has experienced the benefits of a supportive employer, I’d like to pass on a few strategies that might be helpful to… Read more »