Developing a communications plan that leverages digital tools is one way to overcome the challenge of driving citizen participation in government services.
Posts Tagged: Featured Contributor
Breaking bad habits in the workplace is like trying to kill off those pesky flies in your house that keep coming back. It’s easier said than done.
“You’re there so they can all hate you,” my father said helpfully when I called up to vent during my first experience as a middle manager.
Top Gun federal employees are the best at their jobs. But do you think like a fighter pilot and have a career exit strategy ready?
There’s a better way to set digital marketing goals and stay motivated. Follow these seven simple steps to stay on course in 2018.
Knowledge is power, but it can be really difficult to get a handle on what’s going on with government. The key to creating more transparent government is leveraging digital technologies to make information accessible to everyone.
The first known use of feedback was in describing a mechanical process. It has evolved to be something that affects people’s morale, their relationships and even an organization’s bottom line. This article takes a look at how to give better feedback and take it.
Probing deeply into big data and pinpointing solutions to important problems demand a chief analytics officer (CAO), rather than a chief data officer (CDO). Both are essential to a smart city or smart business, but they are quite different.
It is a long way from Windsor Castle to city hall. Still, public relations at any level depend on how well the individuals involved play their roles on their own respective stages.
Innovation. WIRED magazine called it “the most important and overused word of the decade.” Here’s how to use innovation to boost creativity in government.