Posts Tagged: government

Make It Modern: Why You Can’t Build a Legacy on Legacy Systems – Part 1

In 2011, venture capitalist Marc Andreessen said that “software is eating the world.” What he meant was that new software is enabling companies to scale faster, reduce costs, and deliver better customer experiences, and that the rapid spread of useful software is allowing entrenched players like Walmart and FedEx to better maintain dominance in theirRead… Read more »

“One-Stop Shops” Can Improve Access to Public Services

Apply a human-centered approach to public service delivery by creating “one-stop shops” where people can find everything they need to solve a whole problem or complete an entire activity.