Posts Tagged: Leading

Can You Help a Low-Performing Employee Improve?

At some point during their careers, most managers will face the difficult task of dealing with an employee who consistently falls short of goals and is facing termination. And while the decision to fire someone is never easy, it’s even more challenging when it involves an employee who initially showed promise or who’s especially passionate… Read more »

The Compliment Sandwich Must Die, and Other Lessons on Leading From Your Level

“Hey, Eric! Nice bow tie. By the way, your performance at last week’s meeting was terrible. That’s a sharp suit you’re wearing!” What you just read is known as a “compliment sandwich.” And Virginia Hill from the Partnership for Public Service explained in the session she led with Jonathan McGee on leading from your level… Read more »

How to Say “Sorry” at Work — and Mean It

If you have ever had to say, “I’m sorry” to someone at work – for “dropping the ball,” missing a deadline, or saying the wrong thing, you know how awkward and difficult it can be. Apologizing to friends and family is hard enough; telling a coworker, staff member or boss “I’m sorry” can be downright… Read more »

A Recipe for Change

We have all heard the phrase “Change is Good.” But is it? Change can be good; however, making a change without regard for those affected by it, is a recipe for trouble. When a leader tells employees about a change instead of involving them in the change, a team’s work quality, morale, and motivation suffers,… Read more »

Leadership: Approach Depends on Deck You’ve Been Dealt (Part 4)

The traditional leader is seen as a charismatic hero, a lone figure, towering above the rest. These are seen more in the military or business worlds – Gen. George Patton, auto executive Lee Iaccoco, computer guru Steve Jobs. But in reality, the success of a leader depends on the context, or environment, in which they… Read more »

It Is Time to Face the Music

I enjoy idioms and the richness of our culture that creates them—and none seems more apt for our current situation than “it is time to face the music.” We have long since passed this point and the current litany of woes facing our country can be traced back to our collective reluctance to face the… Read more »

Three Easy Steps to Connection

As I ponder topics for my blog, I often look to issues that are coming up with my clients, family, friends, or those with whom I have recently interacted. I enjoy looking at shared stories and themes, and just like Twitter, my experience has taught me that there are trending topics in life. The one… Read more »