Posts Tagged: 311

“Goodnight Sweet Possum.” Participatory Urbanism the Boston Way

As we become an increasingly urban species the challenges related to growing numbers of people occupying finite spaces becomes an acute concern. The friction generated as we rub elbows can make us all uncomfortable. I found out at an event last week that when it comes to moderating these challenges while running the sixth most… Read more »

Government Thy Name Means Service

From dispatching an ambulance to save a life, to making sure someone who has lost a job gains access to the benefits of which they are entitled, to executing all manner of inspectional services, licensing, care for our seniors, concern to level the playing field for people with disabilities and a myriad of other tasks… Read more »

Non-Emergency 311 Centers Can Save Lives

When disasters strike towns and cities, 911 centers quickly become inundated with calls beyond those that are truly life-threatening situations. The result is that emergency response is delayed which can sometimes lead to deadly consequences. A case in point is a story in the New York Post about how New York City’s 911 center was… Read more »

Responding to Hurricane Sandy

Hurricane Sandy, the Super Storm that slammed into the Eastern Seaboard early last week, left behind a wave of destruction in its path. Cities like New York, Atlantic City, Hoboken, Philadelphia and hundreds more are dealing with flooding, power outages,and destructive fires as a result. The cost of the damage left behind is estimated to… Read more »

Hurricane Sandy Preparation & Donation

This Halloween is shaping up to be a lot spookier for those on the East Coast. If you’re following the latest NOAA hurricane trackers, Hurricane Sandy is indeed turning inland and will affect several states along the Eastern seaboard, including Delaware, Maryland, Virginia, West Virginia, Rhode Island, Pennsylvania, New York, New Jersey, Connecticut and Massachusetts…. Read more »

The Power of We and Civic Engagement

Recently for Blog Action Day, the topic revolved around the Power of We and how the continued interaction and connectivity between hundreds and thousands of people can change the world. Not surprisingly, one re-occurring theme that kept surfacing was how Civic Engagement is needed in order to facilitate that change and bring together people to… Read more »

How Philadelphia is Changing Community Engagement

Citizen engagement is one of the most popular topics today in municipal government. There’s not a city out there that isn’t trying to figure out a way to get their citizens more involved and it’s understandable why. A new study came out that showed cities and states that have higher levels of citizen engagement, actually… Read more »

What Open Data REALLY Means for Cities

The call for cities to embrace open data is getting louder and louder. The recent White House Digital Strategy Initiative is proof of one such example in which they call for all Federal Agencies to be accessible via mobile and have information readily available to the public anytime from any device. Philosophically, we love talking… Read more »