Posts Tagged: social media

Citizen Engagement, Communications

How to Use Nextdoor to Reach People in Your Community

Thanks to its hyperlocal niche, Nextdoor is getting more attention from people who work in public service and government communications.

Communications, State and Local

Reaching Millions: How a Small Kansas City Used Social Media to Help Heal Tensions

What does an internet superstar look like? You might not think of Lenexa, Kansas, police officers in this category, and yet, they were.

Leadership, Professional Development, Social Media

3 Steps Toward Establishing Your Personal Brand

Building and broadcasting your personal brand can help you network efficiently and open yourself up to new opportunities.

Communications, Social Media

What Government Agencies Need to Know About Emoji: Part 3

While emoji have become commonplace, using them to enhance messages has become more nuanced and, sometimes, complicated. Let’s look at some issues that emoji enthusiasts in government should know about.

Citizen Engagement, Communications, Social Media

New Friend Request: How Government Can Use Social Media to Connect with Citizens

Government agencies need to keep their social media tactics fresh to stay connected with their constituents.

Citizen Engagement, Digital Government, IT Modernization

People-Centered Government: Integrating CX in Digital Transformation

Agencies want to deliver an integrated digital experience for customers. So what exactly does prioritizing CX mean for government?

Citizen Engagement, Communications, Digital Government, Social Media

How You Can Better Use Social Media in Government

A new report from Hootsuite highlights key recommendations for agencies intent on maximizing the benefit of social media, including prioritizing video and visual content and having a social-ready plan for the unexpected.

Social Media

Is Digital Diplomacy a Fad?

After 10 years of tweeting, “facebooking” and “instagramming”, how many diplomatic goals were really achieved thanks to digital diplomacy?

Citizen Engagement, Social Media

How to Use Social Media on September 11

There are many ways government agencies can use social media on 9/11 to speak to people in a thoughtful way that will be appreciated.

Social Media

How Governments Are Using Social Media Today

To establish a baseline view of how governments are using social media—and the results they’re seeing—we polled the GovLoop community of government professionals on a variety of topics.