Which Tech Are You Using?
Even though it’s only October, we’re already planning for 2019. What should we cover? Which technologies are important to you and which aren’t? We want to know what you want to know!
Posts By Hannah Moss
What is an API?
Do you know what an API is, why it helps government and what you need to use them? Find out in this blog, then learn more on GovLoop Academy.
5 Steps to Improve Service Delivery
While service outages may seem inevitable, they can be prevented. By leveraging a single platform to map, understand and remediate service issues, agencies can continue to deliver mission-critical priorities, saving time, resources and ensuring utmost trust from the public that government serves.
4 Cyber Advancements to Know
Cybersecurity is a vast and varied field for government, especially when you consider budget and workforce shortages that can further strain cyber teams. However, many agencies are stepping up to the challenge and finding innovative ways to address cyberthreats. Broadly, there are four major cyber advancements we see across government.
4 Project Management Approaches to Know
There are four service delivery and development approaches that any government project manager must know, given their increased popularity and potential to dramatically improve productivity.
How Agencies Can Adopt Agile Practices
Government organizations at all levels are increasingly adopting agile development approaches like DevOps. Not only do these iterative, collaborative processes speed up delivery times for critical digital services and applications, they also meet unique public sector needs.
4 Steps to an Effective Communications Strategy
Communicating with citizens or stakeholders is essential for any government program to succeed. But how do you know if you are sending your audience the right message, at the right time, with the right call to action?
What Prevents Unified Communication in Gov?
Today, one of the most important capabilities for a government organization to possess is effective communication – both between employees and with constituents. Now more than ever, that communication is vital. But, it’s also more challenging to achieve.
3 Reasons Service Delivery Suffers
Needless to say, service outages must be eliminated. They are disruptive and can cost government time, money and public trust. However, for government IT, eliminating service outages can prove especially challenging for three big reasons.
How to Integrate and Reinvigorate Your CX
Agencies need a way to seamlessly integrate citizens’ preferred communication streams in order to drive an improved experience. Learn how by reading this post.