Too much data is scattered across too many systems — but an integrated data management platform can help agencies save money, automate routine tasks, collaborate more easily and provide more personalized services.
Learn more about our newest Community of Practice, geared around supporting government employees who are delivering CX.
This blog covers how to effectively have a one-on-one meeting.
Sometimes, the best thing a leader can do is let employees work things out for themselves, especially when it comes to data-related issues.
Agencies looking to design innovative customer experiences should consider two opportunity areas: the types of constituent engagement that really matter, and the rol
What do senior government leaders think about work-from-home arrangements? Are they more of a problem or a solution? We asked three C-level government executives for their opinions.
An integration platform can help bring existing data systems together without losing the value of legacy applications and business rules. Learn more about the benefits of iPaaS — integration platform as a service.
Blanket bans or prohibitions against government agency use of generative AI won’t work. The recent Executive Order on AI takes a much more effective approach to guiding agencies on the proper way to adopt this new technology.
Though government workforces today are, overall, increasingly diverse, senior leadership is not. Here are some statistics.
Better data and better analytic tools mean more accurate — and more useful — digital twins.