Clearly, I am a fan of the internet. I am a passionate and humble servant, all the while giving it my full attention for 14+ hours a day and complimenting it on its majesty, complexity, possibility. It is what brings home the bread, what I call my “bliss,” and largely how I see the worldRead… Read more »
The Phone Tips & Tricks series is supported by the Sprint Federal Employee Discount Program. To find awesome discounts visit theSprint Federal Employee Discount resource center today. This week has been quite crazy weather-wise. Who can forget the moving and shaking we felt on Tuesday afternoon thanks to one big earthquake. With the threat ofRead… Read more »
The Customer Service series is supported by RightNow Technologies. To learn more on how to use cloud technology to improve customer service, visit the RightNow resource center today. Check out the GovLoop/RightNow Customer Service Hub to get smart on how to be awesome at customer service ——– Yesterday GovLoop held our 1st GovLoop Symposium (inRead… Read more »
Are you a problem solver? Are you a “World Famous, Hall of Fame Problem Solver?” Talk about something great to put on a resume. Our friends at CenturyLink love solving problems and ff you are all about figuring out the answers and solving mysteries/problems, you will love The Ultimate Problem Solver. Up to the challenge?Read… Read more »
The Washington Post reports that state transportation officials are worried that another congressional stalemate could lead to a halt in construction projects nationwide, leaving thousands out of work and delays in highway and transit projects. The Washington Post reports: “Facing a Sept. 30 deadline, officials are mindful of the deadlock that occurred this month overRead… Read more »
Some thoughts on gov’t resources during the east coast earthquake. 1) Website – how key is it to have your website up in a situation like this – like usgs.gov? You need Akamai (or type product) so you can scale your hosting when your servers get crushed. Some problems w/ usgs.gov being slow but seemsRead… Read more »
Last week, I had the opportunity to present for the Maryland Association of Counties (MACO) summer meeting along with Baltimore County Executive Kevin Kamenetz. Earlier this year, he announced that Baltimore County would be launching 23 technology initiatives and he shared a bit about their social media efforts to communicate more effectively with citizens onRead… Read more »
This week’s Project of the Week is brought to you by one of GovLoop’s 2011 Major Partners, IBM. As the year continues they will be present on GovLoop to help you with any Analytics questions you may have. Dr. GovLoop recently caught up with Nathan Greenhut of IBM about how they’ve been of great assistanceRead… Read more »
The Phone Tips & Tricks series is supported by the Sprint Federal Employee Discount Program. To find awesome discounts visit the Sprint Federal Employee Discount resource center today. I don’t know about you, but I still get a weird feeling when I see a person walking down the street talking or singing to themselves. ThenRead… Read more »
I was thinking back on a lecture in grad school this morning and wanted to briefly share part of an article and pose the question, should government be run like a business? The New Public Service: Serving Rather than Steering, is an article by Robert Denhardt and Janet Denhardt that I read during graduate school.Read… Read more »