Older Americans often have sight, hearing, mobility and cognition disabilities that make internet use difficult. The Center for Medicare & Medicaid Services (CMS) is making its web presence more senior citizen-accessible.
This infographic explains the basics of human-centered design and its importance to customer service.
Hear from a workplace expert about the impact of quiet quitting on the workplace.
This report details how as-a-service solutions can save agencies time and money while increasing efficiency.
Here’s a recap of the New Supervisors in Gov Virtual Networking Event on change management.
Do you have professional development on your to-do list for the month of March? Setting aside time to gain new skills, deepen your understanding of topics important for public servants or just to learn something new is critical for moving your career forward.
Download this report to get a better understanding of containerization and how it can cut costs while increasing efficiency.
This e-book explains how agencies can secure and share their data with zero trust.
Dedicated mentors can be exceptional resources for you as you develop a career strategy and navigate challenges and opportunities.
It can be difficult to stay motivated during times of workplace uncertainty — and that’s OK. Here are ways to keep your motivation going when doing so gets tough.