Why “Managing Storage” Is No Longer Enough
Storage alone isn’t enough for state and local government. See why data infrastructure must be a strategic foundation for service delivery.
Your AI Pilot Saved Time. Did It Actually Create Value?
If agencies want to make responsible decisions about where AI should be used, they need to measure its net value — because “hours saved” can be misleading.
The Value of Certifications for Your Government Career
No matter what level you are at in your career, earning the right certification can provide benefits that extend far beyond adding another credential to your résumé.
Lead with Composure
As I navigated mid-level leadership, sandwiched between my boss and my team, with deadlines looming and interpersonal tensions running high, I became a bit frantic and my lack of composure affected my entire team. Fortunately, as a new leader, I was paired with a coach to help shape my authentic leadership style. With the helpRead… Read more »
Every Government Executive Needs an Enterprise Digital Twin
Federal agencies have spent the last decade building the data infrastructure needed to understand past performance. The next strategic advantage, however, will come from transforming enterprise data into predictive decision intelligence through Enterprise Digital Twins that allow leaders to simulate mission impacts before implementing major policy, operational, workforce, or technology decisions.
Can You Distinguish Coaching From Micromanaging?
Most supervisors want to support their teams — but where’s the line between helpful guidance and too much oversight? In our most recent Supervisors in Government Community of Practice session, we sat down with Julia Barr, Senior Manager, Partnership for Public Service, for a candid discussion on the differences between coaching and micromanaging, how eachRead… Read more »
Employing People With Disabilities: How Type of Disability Matters — Part 2
People with disabilities, and particularly autistic individuals, struggle with lower employment rates and incomes compared to people who are disability-free.
You Can’t Secure What You Can’t See: The Case for Visibility
From water treatment plants and public utilities to traffic management systems, communities rely on operational technology (OT) every day. These systems help deliver essential public services, but they also present a unique cybersecurity challenge. OT environments often include specialized and legacy equipment that can be difficult to identify, manage, and secure using traditional IT tools.Read… Read more »
Celebrating Government’s Unsung Heroes: Submit a Nomination for the NextGen Public Service Awards
Public servants rarely seek the spotlight. They spend their days solving problems, improving services, supporting colleagues, and helping communities thrive. Yet many of their contributions go unrecognized outside their immediate teams. That’s why the NextGen Public Service Awards were created: to celebrate the government employees who are making a real difference and ensure their workRead… Read more »
The Next Evolution: Why Agencies Are Exploring Agentic AI
Artificial intelligence is evolving. For years, organizations have used AI for IT Operations (AIOps) to help monitor systems, identify issues and recommend solutions. Now, a new approach is emerging: agentic AI, which moves beyond analysis and into action, helping organizations not only understand problems, but also resolve them. From Insight to Action AIOps was designedRead… Read more »