Innovating During COVID-19’s Second Wave
“The first wave of COVID-19 has shown us how agencies need to invest in shifting away from reactive customer experience to proactively offering digital solutions.”
5 Pillars to Build Resilience Into Your Agency
With a plan in place, organizations have a greater chance of overcoming a range of disaster scenarios and getting back to normal operations more quickly, as well as providing better customer service overall.
3 Ways to Harness the Reskilling Revolution
Here are three ways agencies can close their workforces’ skills gaps using hiring, reskilling, upskilling and new-skilling.
Nominate Your Peers for a NextGen Public Service Award
Your fellow government employees work so hard. Why not reward them by nominating them for a NextGen Public Service Award?
Prioritize Psychological Safety at Work
On the recent NextGen online training, “Psychological Safety in the Workplace,” Mel Kepler and Rachel Niebeling, two experts from government consulting firm LMI, shared how to foster a healthy work environment at both an individual and organizational level.
Overcome Data Silos in a 3-Pronged Approach
There’s a great amount of data wrangling, coordination and analysis that has to occur before data is turned into useful information.
Establishing Safe Zones With Zero Trust
Zero trust protects agencies by making access control decisions on a fine-grained and informed basis.
Be Resilient By Updating Your Agency’s Continuity of Operations Plans
Agencies can effectively adapt to remote work by updating their disaster recovery and continuity of operations plans (COOP).
Handle Unexpected Changes and Plan For a Changing World
In an active planning environment, agencies can streamline reporting and access real-time data to address unexpected changes and plan for what’s next.
How to Make Training Stick With MicroLearning Videos
Traditional Training faces many challenges in transferring learning to long-term memory. MicroLearning videos solves them.