Operational Excellence in Government: Moving From Program Success to System Reliability
Modernization initiatives often suceed yet struggle with enterprise reliability. A reliability focus converts episodic innovation into sustained performance.
Modernization initiatives often suceed yet struggle with enterprise reliability. A reliability focus converts episodic innovation into sustained performance.
Thanking staff is a simple yet critical way to improve morale and boost productivity. Here are tips on appreciating employees, even when time and budget are tight.
Public servants are particularly susceptible to burnout — to suffering from extreme, prolonged stress when responsibilities seem overwhelming. Check out these GovLoop resources for expert advice on overcoming burnout and tackling the mental, physical and emotional harms it causes.
As compliance mandates expand, public-sector leaders must resolve a paradox: that compliance maturity outpaces governance effectiveness.
If you’re feeling the need to polish your professional skillsets, we can help. Join us for our March online training sessions, where we’ll offer free content on the hottest topics that government workers need to know. By registering, you’ll get expert advice on everything from AI to crisis management, along with recordings the next day to view and share. Modern Tech, Smarter Gov: ToolsRead… Read more »
Writing questions is more difficult than you may think. They carry context, tone (if spoken), assumptions, and bias — but they’re also a critical way of gathering feedback. Let’s discuss several ways that questions make assumptions and how to avoid those suppositions when asking for input.
Social media platforms are increasingly being treated as authoritative inputs by artificial intelligence systems. But they were never designed for that role.
State and local governments encounter unique challenges when implementing AI technology. Practical, mission-related workforce development efforts can have an outsized impact in addressing these obstacles.
Mission alignment is emerging as a decisive leadership capability that strengthens organizational performance and resilience.
Supervisors set the tone for engagement, yet motivation can dip when workloads rise or priorities shift. It’s up to you as a leader to not only maintain healthy levels of motivation and productivity but also anticipate these dips and have a plan in place to address them. During our most recent Supervisors Community of PracticeRead… Read more »