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Citizen Engagement, Digital Government

How to Combat the Lack of Clear and Consistent Metrics

Agencies can achieve breakthroughs in customer satisfaction by tracking three key application functions: availability, functionality and speed of their services.

March 6, 2020
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Pearl Kim
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Tags: 21st Century IDEA, Andy Wetzel, Bob Withers, customer experience, CX, New Relic

Leadership

NextGen Summit Call For Speakers

We are really excited about our 11th summit taking place in Washington, D.C. on July 22-23, 2020 and are looking for great speakers like you help us build a compelling lineup. Apply now!

March 5, 2020
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Spencer Grady-Pawl
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Tags: NextGen, speakers

Career, Learning, Professional Development

Workforces: To Reskill or Upskill?

Agencies need to teach their workers the skills that best fit their current situations, according to three experts in government operations.

March 5, 2020
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Mark Hensch
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Tags: reskilling, upskilling, Workforces

Cybersecurity

Beyond Malware: Addressing the Full Range of Cyberthreats

True next-generation endpoint protection addresses the full range of attacks — known and unknown, malware and malware-free — by combining conventional indicators-of-compromise or IOC-based endpoint protection with indicators of attack (IOA) analysis.

March 5, 2020
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Pearl Kim
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Tags: CrowdStrike, DLT, IOA, threat intelligence

Career, Leadership

5 Best Resources to Enhance Your Public Speaking

These resources are designed to help you unleash your inner potential by giving you the tools and knowledge you need to make your voice heard.

March 3, 2020
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Pearl Kim
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Tags: 5 Resources, public speaking

Citizen Engagement, Cloud

Create Frictionless User Experiences

Cloud computing can modernize an agency’s CIAM offerings, leading to improved experiences tor employees and the citizens they serve.

March 3, 2020
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Mark Hensch
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Tags: ATO, CIAM systems, citizen experience, cloud, customer experience, CX, HIPAA, Okta

Cybersecurity, Digital Government, Leadership

Are Federal Agencies Ready For Ransomware?

This blog is the fourth of six upcoming articles from GovLoop about the growing cybersecurity threat known as ransomware.

February 28, 2020
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Mark Hensch
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Tags: ransomware, ThunderCat Technology, Veritas Technologies LLC

Career, Leadership, Professional Development

Mindfulness: 3 Tips for Less Stress and More Success

Our jobs can become overwhelming and stress can begin to spill over into other spheres of our lives. How can we break the cycle? By practicing mindfulness.

February 28, 2020
Zackary Rettig
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Tags: mindfulness, NextGen, professional development

Acquisition

Overcoming the Hurdles for Modern Procurement

By moving to a collaborative and flexible procurement solution, agencies can enable more efficient processes, reduce risk, increase compliance and facilitate digital transformation and modernization efforts.

February 28, 2020
Catherine Andrews
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Tags: ivalua, Mike Cook

Career, Human Resources, Professional Development

Best of USAJobs February 28

Welcome to the latest edition of GovLoop’s exciting federal employment opportunities roundup for the week of February 28, 2020.

February 28, 2020
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Mark Hensch
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Tags: Careers, jobs, usajobs

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