How AI Chatbots Are Becoming a Talking Point
Chatbots use AI to simulate human conversation, and agencies nationwide are finding them valuable for constituent and information services.
The Secrets of Preselection of Federal Jobs
Federal hiring regulations require most federal job openings to be advertised and filled through open competitions. But some job openings—and no one knows how many—are secretly targeted for a preselected applicant and are only advertised to mimic adherence to regulations.
The Impact of Shutdowns on Workplace Efficiency and Morale
It is my concern, over a period of years, there have been a series of events which are affecting the attitudes of those workers we depend on to keep our country operating.
Federal Government Reflects on Past Year of Innovation, Offers New Year’s Resolution
The government has made tremendous progress on the Federal Data Strategy, as it expects to launch its next iteration in January.
Developing a Collaboration Mindset
Intentionally cultivating a collaborative environment can boost your organization’s productivity and effectiveness.
Why You Need a Digital Workspace
Agencies need a way to cut IT costs, boost employee productivity, and deliver high-definition user experiences on any device. And they need to do all of that without sacrificing security. That’s a tall order, but with secure digital workspaces it’s possible.
To Give or Not to Give? That is the Question
Wondering if you should get your boss or coworkers gifts for the holiday season? This advice may surprise you.
Protecting Your Agency With Strong Data Governance
Astronomical amounts of data flow through government agencies every day. With all of that comes increased security, storage and analytic requirements that can cause agencies to stumble through the process. Limited resources further add to difficulties, making it crucial for agencies to find a solution that can get everything done efficiently.
How Artificial Intelligence Can Improve Customer Experiences
In a recent interview, Chief Technology Officer Bob Osborn at ServiceNow explained that this interaction must become the new norm for government. He explained that rising citizen demands make it imperative that agencies pursue new solutions, including intelligent agents, to create seamless experiences for constituents.
Best Places to Work in the Federal Government 2018 Awards
The Partnership for Public Service honored the top five agencies in subcomponents, small agencies, mid-sized agencies and large agencies at this year’s Best Places to Work in the Federal Government awards breakfast. Here’s a recap.