What’s Next with Data and Amazon

For better or worse, intuition comes into play in many business decisions. What is yours saying about Amazon’s next headquarters, and are you prepared to put money on it?

Your Procurement 101: Surveying the Marketplace

The best procurement processes start with a high-quality understanding of what the market currently offers. While comprehensive research requires an upfront investment of time and money, consider these resources well spent for a successful transition to new technology

No More Government Shutdowns?

Missions are forgotten in the itchy distraction of the looming budget deadline.

Leading in the Midst of Uncertainty

For those working in public service, such looming unknowns — Will the government remain open? Will my programs be cut or continued? — can create a number of management challenges. Christopher Dorobek spoke with Tom Fox, Vice President of Leadership and Innovation at the Partnership for Public Service, to discuss how government employees can demonstrate… Read more »

Connecting With Non-Participants

Agencies and other organizations have to focus on those who participate but remember there are large numbers of people within their jurisdictions who do not participate.

Accept, Emerge and Focus: Ways to Grow in All Seasons

Here’s a surprising new way to look at how you set your goals.

Integrating Customer Experience Throughout Your Agency

From renewing a driver’s license to filing federal tax returns, there is a full spectrum of services citizens expect from government. It’s up to agencies to figure out how to ensure that each touchpoint meets growing citizen expectations and aligns with their organizational missions.