Mediation: A Path to Dispute Resolution

Mediation is a practical tool for managers in the workplace, helping resolve staff disputes while also offering real benefits for individual emotional growth.

How to Minimize the Risk on the Road to AI

In this video interview, Chad Cisco at DataRobot discusses how agencies can accelerate their adoption of AI without putting their systems and data at risk.

Public Service Reboot: Cultivating Resilience in the Face of Burnout

Burnout is still a leading concern for government employees. Explore how agencies are embedding resilience strategies into their operations, and learn about programs that support mental health, peer connection, and team culture, so that teams bounce back without burning out.

How to Get More Effective Employee Feedback

Follow an easy 5-step process to be more effective and thoughtful in gathering and acting on employee feedback.

Harnessing Emotional Intelligence: A Guide for Government Leaders

Whether managing a small team or leading a large agency, the ability to understand and manage emotions — your own and others’ — is a powerful tool.

What’s in a Memory?: The Importance of Institutional Knowledge

It’s important to be prepared for employee turnover in order to ensure a stable workforce, particularly as the workforce continues to age. Managers need guidance about employee retention, such as how to attract talented younger workers, as well as how to continue operations and retain institutional knowledge.

Building a Future-Ready Government With Responsible AI Adoption

Artificial intelligence is transforming how government employees work and promises greater impacts in the months and years ahead. To use AI responsibly, agencies need a long-term, four-pronged strategy for success.