How AI Can Help Agencies Deliver Better Constituent Experiences
In a recent video interview, Chris Dilley of ServiceNow discusses how agencies can begin leveraging the power of AI in service delivery.
Believe in Yourself!
Believing in yourself increases your bandwidth to exercise your agency as you take initiative. Believing in yourself is your superpower.
Public Health Fallout
Recent HHS cuts will likely significantly impact public health at the state and local levels. Here are some key areas of concern.
What the Private Sector Gets Right About Process Optimization — And What Government Can Adapt
The private sector has plenty of smart business practices. Here’s how government teams can translate them to the public sector.
You May Need Kanban
Managing projects with business and technical stakeholders is tough. This approach may help.
How Can Agencies Strengthen Their Defense Against Insider Threats?
Insider threats have always been with us, but new technologies, including AI, have made it easier for network users to access and expose sensitive data.
The (W)Right Mindset: Turning Dreams Into Reality
Don’t let fear of the unknown to hold you back. The Wright brothers’ story shows you how to turn the “impossible” into reality.
Managing Stress
Stress is an everyday part of life. Managers can find balance in their role by ensuring the healthy habits of their staff.
Multiple Roles: Tips for Managing Time and Stress
Taking on a new role can be overwhelming. Viewing the new role as an opportunity can help mitigate stress, as can these techniques for productivity.
Your Work Phone is a Hacker’s Playground — Are You Leaving the Door Open?
With mobile threats evolving rapidly, securing your work phone is no longer optional—it’s the frontline defense for government data.