Today, I gave a talk at Cornell Law & Internet conference on the topic “Beyond Cats & Kardashians – Building Meaningful Online Engagement” Here’s my 13 of my tips: -Find the engagement pain point -Focus on the underlying demand for the service -Find the existing audience you can leverage -Embed elsewhere -Leverage timely events -PromoteRead… Read more »
In an environment with decreasing resources and often increasing expectations for government performance, local government innovators are springing up in cities across the country. The three panelists for this session are working to make “government a platform”, providing the tools for citizens to engage with the city, tools which can be utilized to provide importantRead… Read more »
In April I wrote briefly about Commissioner Audrey Danner from Moffat County, Colorado and her efforts in using social media to connect with her constituents. I had a chance to sit down with Commissioner Danner earlier this month at the Colorado Counties, Inc. summer conference and talk a bit more about Moffat County using FacebookRead… Read more »
From a recent Pew Study, nearly half (46%) of all American adults are smartphone owners. This is an increase of 11 percentage points from a survey conducted in May of last year, in which 35% of Americans reported being smartphone owners. The report also noted that two in five adults (41%) own a cell phoneRead… Read more »
We’ve all pretty much accepted that St. Patrick’s day is a new American holiday, regardless of the amount of Irish whiskey blood pumping through your veins. Around the country, we observe this day by drinking beer and wearing sparkly green pants and shamrock sunglasses. What do we do to observe non-religious holidays? President’s Day, MemorialRead… Read more »
As an engagement strategist still recovering from chronic burnout as a result of my organizing efforts for the Boston Police Department and Neighbors for Neighbors (facilitating 250+ meetings a year for many years), I avoid spending entire Saturday afternoons at civic events like the plague. To my surprise, something extraordinary happened yesterday. I ended upRead… Read more »
By Alex Moll, Communications Officer, eRulemaking Program Management Office Next week, the eRulemaking Program Management Office (PMO) will release the first installment in a series of website developments scheduled over the course of 2012 as part of a redesign of Regulations.gov. The substantial redesign aims to effectively re-launch Regulations.gov to meet the goals of SectionRead… Read more »
Summary. Last night I had the distinct honor and privilege to participate in the White House State of the Union TweetUp. I arrived in my capacity as a private citizen and student from American University (AU). Earlier in the day, as a fellow invited Tweep (i.e., a fun moniker for those of us who microRead… Read more »
The National Coalition for Dialogue and Deliberation (NCDD) and the Deliberative Democracy Consortium (DDC) have put out a joint response to the recent White House call for input. It’s very solid, so please make sure to read it in full: Strengthening the Public Participation Elements of the Open Government Plan (PDF). Especially noteworthy is aRead… Read more »
If not, they should be! Almost everyday I see a different GovLoop member stressing the importance of online engagement in government as a tool for better customer service. As governments seek to serve citizens with more information online, are they contributing to our information overdose…or providing a quick hit that helps us more immediately? TakeRead… Read more »