When Schools Are Online but Students Aren’t
At least 3.7 million households lack internet access according to a Census Bureau survey. Here is how one school ensures its students have connectivity.
Citizen Engagement
How Colorado Is Operationalizing Equity
“There are a lot of folks who love equity as a concept, but knowing how to actually do equity work is where the challenge comes in.”
User Experience: An Emerging Best Practice
In the past decade, the concept of user experience (UX) in government IT has gained widespread acceptance and moved into the mainstream.
Understanding Generational Differences Can Improve Local Gov Services
New research findings make clear that local government’s approach to service cannot be one-size-fits-all. At a time when effectively reaching and engaging all community members is imperative for public health and continuity of government operations, understanding and meeting generational differences is critical.
22 Tips for Virtual Speaking Engagements
These tips will help you prepare from beginning to end for any virtual speaking engagement so that it is an engaging and successful appearance.
Navigating 2020 Burnout as a Government Employee
Here are some ways to navigate trying times as a public servant, become more resilient and stay focused on your agency’s mission success.
Why Generational Differences Matter in Government
Bridging generational gaps with modern technology improves service and contributes to more vibrant, successful communities.
Takeaways on Trust Today in Government
Agencies desperately depend on citizen trust to achieve their missions, which makes mistrust a stumbling block of major proportions.
One Login for Gov? Security Experts Say It’s Possible
The fantasy of a single login with access to multiple public sector services isn’t so far-fetched, cybersecurity experts say.
3 Ways the Library of Congress Embraced Virtual Content
Going forward, the Library of Congress (LOC) seemingly has a more digital future based on remote work and virtual content aimed at citizens.
