(Contact-Free) Human Touch Helps Transform a Riverscape
In a Connecticut city, virtual community outreach was essential to designing a riverfront everyone could enjoy.
Citizen Engagement
Best in Gov Virtual Summit: Celebrating Public Sector Achievements
Join us online Dec. 14 from 1:30-3 p.m. ET/10:30 a.m. -12 p.m. PT to celebrate the 2022 NextGen Public Service Award Winners and speak with experts about implementing innovative thinking.
In San Francisco, Accessibility Means Better Engagement for Everyone
Accessibility doesn’t just improve engagement for constituents with identified disabilities. It also helps make resources more available to everyone.
How Voice Recognition Can Improve Constituent Satisfaction
Voice recognition can improve engagement, security, and both employee and constituent experiences.
A Warm Welcome to A Winter’s Night – It’s Time for the AFCEA Winter Gala
A whimsical and elegant winter wonderland is in store for attendees of the Armed Forces Communications & Electronics Association’s (AFCEA) Winter Gala in Washington, D.C.
A Trust-Engagement Model: Intuitive, Sequenced and Service-Oriented
(Re) building government data systems provides an opportunity to transform community engagement channels.
How Automation Supports Better Community Engagement
Using the right automation tools can ease the burden on employees and deliver a more positive constituent experience.
Social Media Gives an Oklahoma Agency Its Voice
At the Oklahoma Department of Wildlife Conservation, social media is a vital tool for outreach. And it’s fun.
CDC Puts Health Equity Front and Center
CDC is tackling the issue of health equity in new, effective ways.
Supporting Authors to Produce More Accessible Content for VA.gov
VA.gov was recently recognized for its hard work improving user accessibility. Since veterans are more likely to have visible and invisible disabilities than other demographics, enhanced accessibility was an especially worthy goal. Here’s what the VA did — and how.