Massachusetts Citizens Take Their Local Temperatures
Massachusetts volunteers gathered data to map urban heat islands. Here’s how government and NGOs organized the project.
Citizen Engagement
The Foundation of Open Government: Celebrating the 57th Anniversary of the Freedom of Information Act
The Freedom of Information Act is essential to government transparency and accountability. Its next challenge is adapting to requests for new media.
Using AI to Reinforce Our Highest Values and Rebuild Trust in Government
The proliferation of artificial intelligence (AI) offers new opportunities and increased efficiencies. But as AI takes an ever-more important role in our daily lives, we must ensure that it’s used ethically and without bias.
Great Smoky Mountains Host Citizen Observers
Citizen science uses the power of people to capture data points that would be hard to find otherwise. At Great Smoky Mountains National Park, visitors help fill in the census of species.
Erie County Puts Cloud to Work for Children and Families
Erie County child welfare workers use the cloud to keep cases from falling through the cracks. Here’s how they do it.
Los Angeles Hears From Homeless Residents…by Cellphone Survey
In Los Angeles, real-time data means homeless Angelenos can weigh in on policies that affect them.
In Fairfax County, 911 Dispatchers Track Real-Time Data
In Fairfax County, VA, 911 dispatchers use real-time data on emergency resource to better respond to emergencies.
In Chicago, Collaboration Makes Early Childcare Better
Sharing data through a public/private research consortium allowed Chicago to provide better early childhood services. It wouldn’t have been possible without the cloud.
In San Francisco, Accessibility Means Better Engagement for Everyone
Accessibility doesn’t just improve engagement for constituents with identified disabilities. It also helps make resources more available to everyone.
Strategic Planning or Strategery: 10 Lessons Learned from Governmental Public Health Strategic Planning
A strategic plan can be an effective tool for advancing an agency’s goals — assuming the agencies avoid certain pitfalls.