Great Smoky Mountains Host Citizen Observers
Citizen science uses the power of people to capture data points that would be hard to find otherwise. At Great Smoky Mountains National Park, visitors help fill in the census of species.
Citizen Engagement
Erie County Puts Cloud to Work for Children and Families
Erie County child welfare workers use the cloud to keep cases from falling through the cracks. Here’s how they do it.
Los Angeles Hears From Homeless Residents…by Cellphone Survey
In Los Angeles, real-time data means homeless Angelenos can weigh in on policies that affect them.
In Fairfax County, 911 Dispatchers Track Real-Time Data
In Fairfax County, VA, 911 dispatchers use real-time data on emergency resource to better respond to emergencies.
In Chicago, Collaboration Makes Early Childcare Better
Sharing data through a public/private research consortium allowed Chicago to provide better early childhood services. It wouldn’t have been possible without the cloud.
In San Francisco, Accessibility Means Better Engagement for Everyone
Accessibility doesn’t just improve engagement for constituents with identified disabilities. It also helps make resources more available to everyone.
Strategic Planning or Strategery: 10 Lessons Learned from Governmental Public Health Strategic Planning
A strategic plan can be an effective tool for advancing an agency’s goals — assuming the agencies avoid certain pitfalls.
Social Media Gives an Oklahoma Agency Its Voice
At the Oklahoma Department of Wildlife Conservation, social media is a vital tool for outreach. And it’s fun.
(Contact-Free) Human Touch Helps Transform a Riverscape
In a Connecticut city, virtual community outreach was essential to designing a riverfront everyone could enjoy.
Analytics Draw a Complete Data Picture
To harness data in service to the mission, agencies need to leverage all available data, and make analytics accessible to the business side of operations.