Customer service is the smartest thing companies can do to build a product name and company reputation…until they think they are smarter than the rest of us. When companies think they are smarter than their customers it’s time to time customers to learn how not to play their game. That’s right, I said it. WeRead… Read more »
*What questions do you have about open data, apps contests and sustainability?* Earlier this year, the Environmental Protection Agency launched a contest to build “green apps” using its data. After months of preparation, development, publicity and engagement, the contest produced 38 apps:http://appsfortheenvironment.challenge.gov/submissions Last week, the winners of the contest were announcedhttp://www.epa.gov/appsfortheenvironment/winners.html Tomorrow, I’ll be moderatingRead… Read more »
By the end of 2011, it is projected that the Earth’s population will pass 7 billion! Have you ever wondered what that looks like? Esri has created maps to explore just this. These interactive maps answer each of the following questions: Where do People Live? How Rapidly is Population Growing? How Long are People Living?Read… Read more »
A largely known website for federal procurement opportunities is Federal Business Opportunities, it can be located at www.fedbizopps.gov. This site has government contract opportunities greater than $25,000. There are several ways to utilize this site and search for potential government contract work. Within the search engine of this website you may use anyone of theseRead… Read more »
Imagine training others, not ony how to make the wheel, but how it could be used to make life easier. This trainer had a full-time job. He probably ate well, too, thanks to grateful people. I should probably explain the “Cave Man” thing. I wrote an inexpensive ebook called The Cave Man Guide to TrainingRead… Read more »
Happy Friday everyone! They always say, three’s a crowd, but does it take two to tango? I think it’s safe to say, yes. Check back for next week’s GEICO Friday Fun Video! ———————————– GEICO was created in 1936 to provide auto insurance to federal government employees and their families. 75 years later, GEICO is oneRead… Read more »
Tammy Gordon (Washington, DC) – According to a new AARP state survey, older Washingtonians are the fastest growing age group on the popular social networking site. But while connecting with family and grandkids, and reaching out to old friends are at the top of their online agenda, the report also revealed seniors are worried aboutRead… Read more »
During the recent GEOINT conference I spoke with SGI and Cloudera about the meaning of their recent announcement. They just announced a strategic agreement where SGI will ship Cloudera’s Distribution Including Apache Hadoop (CDH) and Cloudera Enterprise Management Suite factory installed on SGI Hadoop Clusters. Although this is good news for both companies there isRead… Read more »
On 1-2 November, the UK Foreign and Commonwealth Office will be hosting the London Conference on Cyberspace (www.fco.gov.uk/londoncyber) The conference will cover a number of different themes including social benefits of the web, economic growth and development, safe and reliable access online, cyber crime and international security. It will be an opportunity for citizens toRead… Read more »
I recently took a road trip to the tip of Florida and stopped at several restaurants and stores along the way. It struck me how differently these retail organizations approached customer service. At Cracker Barrel, there was always one of the staff in proximity to the front door who welcomed the visitors warmly; the hostessRead… Read more »