Communications

Your Fear of Social Media-Don’t Stick Your Neck Out

Http://LeonardSipes.Com Fifth and final article on the fear some people in government, associations and nonprofits express when whey contemplate social media. In the first article I stated, “Media respects those who do social media. They like your willingness to engage. They sometimes are willing to give you the benefit of doubt because you are obviouslyRead… Read more »

Zombie Graphic Novel on Emergency Prep Created by Former Contractors and CDC Career Feds

Originally published by Anthony Critelli on GovWin Following the success of the Preparedness 101: Zombie Apocalypse blog in May, the Centers for Disease Control and Prevention Office of Public Health Preparedness and Response (OPHPR) recently created the Preparedness 101: Zombie Pandemic [PDF] graphic novel to teach the importance of emergency preparedness. We caught up withRead… Read more »

Changing government culture the open source way

Can an entrenched bureaucracy, encumbered by a rigid culture and public records compliance adapt open source ways to collaborate more effectively? Is it like pulling teeth just to get people to share ideas? Is that devil’s advocate bringing your team down? If you want results, try something different. Use open communications and transparency with yourRead… Read more »

What makes older federal workers’ job satisfaction decline?

Note: I work for the Washington Post to produce our weekly “Fed Buzz” column, written by GovLoop staff. The column appears on the Fed Page of WashingtonPost.com. If you have ideas for questions you’d like us to explore in the weekly column, please send me a message through GovLoop or email [email protected]. You can alsoRead… Read more »

Rural broadband funds under scrutiny

The Federal Communications Commission is staking out a rough position on broadband. The commission is considering capping broadband funds while simultaneously promoting broadband expansion nationwide. The vote would cap funds for rural broadband available through the Universal Service Fund. The Universal Service Fund is a surcharge every American pays on their telephone bills in orderRead… Read more »

Where do you think Social Government should go ?

In many ways, Government is as skilled or even leading private industry in applying social technologies to transform itself. Government already makes heavy use of social media channels such as Twitter and Facebook to communicate with constituents and is pushing into new spaces with efforts to better communicate during emergencies or to facilitate reporting ofRead… Read more »

Web Improvement Plans Must Start With Commitment to Customer Service

The initial drafts of federal agency plans to improve online customer service have been posted. Agencies were asked to report on what’s happening currently, as the first step toward developing their plans; and I must say, the results are – well – disappointing. If you want to know what’s wrong with government websites, just scanRead… Read more »