Communications

Esri Video Series: Utah DOT and GIS, One Great Team

Our next video in our Esri video series features John Thomas, Planning Director for the Utah Department of Transportation. Video Notes: John Thomas defines the primary function of the Utah Department of Transportation Planning. He goes on to describe the UPlan project, the key aspects of UPlan and how GIS has aided their mission. StayRead… Read more »

Growing pains for Bay Area Clipper card

In its first 15 months, Clipper card usage has grown to 500,000 transactions per weekday, according to the Metropolitan Transportation Commission (CA), but problems with the Bay Area regional farecard persist. Passenger complaints include unyielding turnstiles, overcharging, and out-of-service scanners. Officials from MTC, Bay Area Rapid Transit, San Francisco Muni, and Caltrain downplay the glitches,Read… Read more »

South West Trains issues smart phones to front-line staff

South West Trains (UK) plans to issue BlackBerry devices to more than 850 front-line customer service staff to improve real-time communication with passengers. Train guards, station managers, and platform staff will receive the smart phones. Staff will be able to access service information from the internal Live Departure Board, along with external travel websites. “ThisRead… Read more »

Are we more or less Safe? By Joshua Jacobs

In the days leading up to 10 years since 9/11 an interesting study published by the Federal Signal indicates that many Americans feel insecure and less safe than they did in 2001. The 2011 edition of its annual survey lists a staggering 64-percent of Americans ages 18-24 responding negatively to the question of, “Ten yearsRead… Read more »

Top 5 things I learned from the biggest tech conference in the US.

Over the past week I attended a conference called Dreamforce 2011. Dreamforce played host to 45,000 people, all of whom are interested in running applications in the cloud. Since GovDelivery (where I work)has been all about cloud computing for over a decade, they were speaking my language! There were plenty of big name speakers likeRead… Read more »