Communications

SUICIDE PREVENTION AND YOU!

I am a layman in all things ‘suicide’, ‘suicide prevention’, ‘mental health,’ and variations thereof. Nevertheless, during and since the early ‘Viet Nam’ years my duties in the McClellan AFB IG (Congressionals, USAF Complaints Program, IG employee (privacy confidant), 1st level supv and comparable ‘additional duties, helped me to pick up ideas on how toRead… Read more »

63 People on GovLoop You Should Know

Originally posted to the ChatterBachs blog: 63 people on GovLoop you should know I have selected 63 people on GovLoop you should know. All are engaged to some extent on GovLoop, the Social Network for Government. They are from both the public and private sectors, on the state, local, and federal levels. Most are inRead… Read more »

Understanding Social Media

I have added a new first step to my strategic social media engagement process. It involves educating key senior stakeholders within your government organization as to what social media actually consists of. Without this, I am convinced that your journey towards successful use of the digital space will be unnecessarily difficult. Put simply, you needRead… Read more »

The problem with social media: Don’t believe the hype

You’ve got your new website. You’re using Twitter and Facebook to “engage” with residents. Your community has access to all the latest news and information as it happens. The channel shift savings are predicted to be huge…So why isn’t it working? Don’t let the hype surrounding Social Media convince you this is an effective wayRead… Read more »

The Social Media Resolutions I Want You to Make

This blog post originally appeared on my blog, “Social Media Strategery.” Ugh – the phrase 2011 social media resolutions returns more than 12 million search results on Google and I find most of them totally insufferable. Let me guess – in 2011, you resolve to “blog more often,” “double the number of Twitter followers youRead… Read more »

So What Difference Does it Make? Mapping the Outcomes of Citizen Engagement

This 72-page article by John Gaventa and Gregory Barrett was published in 2010 by the Institute for Development Studies. Over the last two decades, the idea that citizen engagement and participation can contribute to improved governance and development outcomes has been mainstreamed in development policy and discourse. Yet despite the normative beliefs that underpin thisRead… Read more »