Communications

Australia is the second largest government user of Yammer – over 110 active networks

There’s recently been some controversy in Australian government over the use of Yammer, a private and secure enterprise social network, which I discussed in my post, The ongoing struggles to balance IT security and staff empowerment. I asked Simon Spencer, Yammer’s newly appointed Asia-Pacific General Manager, how many government agencies in Australia were using Yammer.Read… Read more »

ChatterBachs announces GovLoop training

On the ChatterBachs blog: ChatterBachs announces GovLoop training http://wp.me/p14i4G-50 ChatterBachs announced today that they will offer training on GovLoop as a part of their services. ChatterBachs, a social media and communications consulting firm based in Northern Virginia, has capabilities to create and maintain blogs, conduct social media training, act as an outsourced component for establishingRead… Read more »

USDA Communications Moves To The Cloud

Today, the United States Department of Agriculture (USDA) announced a massive move of its 120,000 employees to communications technology hosted in “the cloud,” the common term for Web-based services like email, instant messaging, and content management. This new initiative is part of a major consolidation of over 20 different email systems currently in use, andRead… Read more »

CB2: Simplicity for City Council

About 3 times per month my City Council in St. Petersburg meets to discuss and vote on local issues. Aside from knowing the name of my district representative, I generally have no idea what he’s voting on or if I should re-elect him. That’s a shame because (forgive the web-speak) he’s dealing with hyper-local issues:Read… Read more »

Guest Post | Social Media & First Responder Mental Health – Your Chance to Participate

Guest blogger: Tommy Hipper is currently pursuing his Masters degree from the Johns Hopkins Bloomberg School of Public Health and his proposed thesis is: How social media can be utilized to improve first responder mental health. The past few years have clearly demonstrated the power and value of social media in crisis situations. The examplesRead… Read more »

Tools for Transparency: GovSM

This is a cross post from my original guest blog post at the Sunlight Foundation. By now, we’ve all heard about the social media wave and most of us have heard about Gov2.0 and governmental use (or their feeble attempts to use) social media. Though there have been many discussions amongst “good gov” people aboutRead… Read more »

Reflecting on my New Media Management Class

Amazing to think that today was my final New Media Management Class. My classmates were from all over the world (Spain, India, South Korea, China, and Columbia). Hearing their perspectives on social media and how to implement strategies was simply fascinating. We are all going to stay in touch through our Facebook page and TwitterRead… Read more »

3 Reasons Why Cities Should Focus on Seniors, Not Whippersnappers

Last week, I served on a panel at the National League of Cities Congress in Denver, Colorado. Fellow panelists included Harvard’s John O’Leary, The Performance Institute’s Alan Shark, Muni Gov 2.0 co-founder Pam Broviak and Social Media for Responders founder Mark Basnight. Each of us offered our insights about the state of social media inRead… Read more »

Is it really a lack of trust, or a fear of connecting that leads to discouragement of social media in workplaces?

I hear a great deal of discussion by colleagues (and have engaged in it myself) about the lack of trust within organisations. “There’s all this process because our senior leadership doesn’t trust its own staff.” “If they’d just trust the [Communications/Web/IT/Finance/Procurement/Program/Policy] team – we know what we are doing and have some very talented peopleRead… Read more »