Communications

Privacy and Security Implications of Geo-Location Social Media Tools

Originally posted at http://www.thehomelandsecurityblog.com/2010/11/12/privacy-and-security-implications-of-geo-location-social-media-tools/ Privacy and Security Implications of Geo-Location Social Media Tools 2010 November 12 tags: Facebook, fbplaces, Foursquare, geolocation, geotagging, internet privacy, internet security, privacy, security, Social Media by Sara Cohen Geo-location applications and technologies are quickly becoming the latest phenomenon in social media and information-sharing, due to the ease and speed withRead… Read more »

Weekly eNewsletter of Research and Best Practices

Research Using Social Media for Better Customer Service (10/26/2010) – Social media can reshape how government provides service to their customers. Accenture outlines a simple framework for integrating social media into an organization’s customer service strategy. https://microsite.accenture.com/consulting/Pages/The-Evolution-of-Customer-Service-Harnessing-the-Potential-of-Social-Media.aspx?c=MyOutlook_Link1&n=emc_10262010 Effectively Managing Government Records (10/28/2010) – New report from IBM Center for the Business of Government provides aRead… Read more »

Weekly Round-up: November 12, 2010

Gadi Ben-Yehuda Thom Kearny wrote a post titled “Why Do We Collaborate,” which begins to answer the key question raised by my series on Citizen 2.0. Alan Silberberg (the secret identity of @IdeaGov) published a piece on an the critical issue of the digital divide; “Updates on Digital Divide and Gov 2.0“ Happy 235th Birthday!Read… Read more »

CB2: GroupMe Gets the Gov2.0 Treatment

It’s always great when you discover something that’s not only fun but can make your job easier. Recently I became aware of a service named GroupMe that enables you to instantly define a group of friends or co-workers and text them all at once with a single number. To give it a try, I setRead… Read more »

Honor a Veteran today

Join ClearedJobs.Net in honoring veterans today! For each post on our Cleared Military Facebook wall ClearedJobs.Net will buy a Cup of Joe for a Joe, a program that provides a free cup of coffee to soldiers deployed to Iraq and Afghanistan. If you know a veteran thank them for their service to our country. AndRead… Read more »

How would you assemble your #gov20 dream team? Tonight on #localgovchat

This has post has been written before. But it can’t be written enough. I was having a discussion about how to structure a good communications staff. What level/grade should staff be? Does staff doing online engagement report to public affairs? How does IT fit into the picture? Those sorts of questions were being tossed around.Read… Read more »

Getting to Know the Elephant

About two months ago, Lovisa Williams of the State Department wrote on her blog about about six areas that need attention if the current changes in government (toward openness, transparency, and collaboration) are to be institutionalized : People. We need to find ways to support the change agents and others who are working to ensureRead… Read more »

Community Building: It’s More about Your MEMBERS, Less the TECHNOLOGY

Three factors collided to spur this post. 1. I walked myself through a 224 gold-mine slideshare deck on “The Real Social Network” and found this gem quote “Understand behavior, not technology.” 2. I stumbled across an online community for Mercedes Benz owners called “Generation Benz” that is built in flash, looks like it blew outRead… Read more »