Just like basketball – or a union for that matter – jumping through the hoops of a Ph.D. requires a team. Yesterday was my birthday, and as I watched my facebook page fill up with comments from friends, family, students, colleagues, and surprisingly enough, high school friends who I found or found me after 20Read… Read more »
Resources UK’s Customer Service Excellence Website – Offers practical tools for driving customer-focused change. Includes the national customer service standard, a self-assessment tool, and a library of case studies from a wide range of UK government agencies. http://www.cse.cabinetoffice.gov.uk/homeCSE.do News 1. UK Website Consolidation (06/25/2010) – 75% of existing UK government-funded websites could be shut down.Read… Read more »
Objective: Plan the city that we want until the year 2020;Initiative: Legislative Hall of Fortaleza;Title of Project: Pact For Fortaleza; Project Details:“The Covenant By Fortress is an initiative of the Legislative Hall of Fortalezainviting civil society organizations and municipal governments, stateand federal, to discuss the challenges of our city by the year 2020. “ “DebatingRead… Read more »
Have you met Dannielle Blumenthal? Chances are you’ve bumped into her on GovLoop – she’s created several groups and has as of late become a prolific blogger. Her short answers below really don’t do justice to her contributions to GovLoop and government communications, so I hope that this brief profile prompts you to join herRead… Read more »
In today’s society, most people have a computer and an Internet connection. The Internet is enabling people to communicate in new fantastic ways. Instead of phone calls or attending public forums, people are having video chats in real-time from thousands of miles away and blogging their thoughts on their favorite topics. Everyday computers are usedRead… Read more »
Global Impact, whose mission is to assure help for the world’s most vulnerable people, announced today that the 2009 Combined Federal Campaign of the National Capital Area (CFCNCA) and Combined Federal Campaign-Overseas (CFC-O) each received the National CFC Innovator Award from the Office of Personnel Management (OPM). The Combined Federal Campaign (CFC) is the onlyRead… Read more »
When you have a job opening you want people to see it right? Well using social media is the way to go. Andy K (yes he’s a GovLooper and yes it’s a little bit of a site pitch) is a guy who knows what he’s talking about when it comes to social media. Andy KRead… Read more »
Over the last two years, it has been acknowledged that we have a technology gap between the generations of workers in the government space. We have skilled and experienced professionals who have been trained not to be on the internet or any type of social media, and those who are very skilled and adept atRead… Read more »
Before we explore the attributes of the Social Organization it is important to first answer why we need a new model… Why don’t solutions like Social CRM, Government 2.0, Social Relationship Management, Enterprise 2.0, Healthcare 2.0, Education 2.0, and others suffice? While all of these strategic systems have much to offer they all fall short.Read… Read more »
It’s true, don’t kid yourself. For those who find themselves lost in the sea of unemployment, trying to find work is hard work! The job search is more than just classified ads these days (have you noticed how much the employment opportunities in Sunday’s paper has shrunk so much as to be almost non-existent?) IfRead… Read more »