Digital Government

From Search Engines to Answer Engines — Bridging the Digital Divide to Optimize Constituent Experience

A new technology has emerged — known as “answer engines” — that replaces the keyword search engines we know so well with natural language processing that understands what we actually mean when we ask a question.

2023 Granicus Digital Government Awards Now Open for Nominations

Starting May 1 through June 15, public sector organizations across all levels of government in North America can nominate individuals, teams or projects within seven categories to recognize excellence in communications, service delivery and digital transformation.