How Transit Agencies Can Drive Improvements
Before the pandemic hit, public transit agencies were going through a rough patch, which meant less money for infrastructure, maintenance and modernization.
Digital Government
The 3 Government Experiences that Matter Most
Agencies need to transform the customer experience (CX), employee experience (EX) and technology that they have to imitate the private sector.
Meeting Emotional Needs to Optimize Agency Outcomes
Designing digital services to address emotional needs increases the chance citizens will successfully engage with your organization.
Collaboration in a Post-Pandemic World
Collaborating in a hybrid work environment, in which employees contend with countless distractions and unreliable connectivity, requires high-quality audio and video.
Helping Health and Human Services Get More Value From Data
State and local HHS agencies typically take the lead in identifying health-related problems, writing policies, directing response and gauging success.
How Kubernetes Could Transform DoD’s Satellite Fleet
As part Satellite One, the military is looking at how DevSecOps and Kubernetes could enable the rapid delivery of software updates in space.
How Can Digital Government Connect Citizens Without Leaving the Disconnected Behind? Part 2
There is no one-size-fits-all approach for providing improved access to digital services. Agencies will need to provide a broad range of options to provide access to all citizens.
How Automated Analytics Can Fuel Digital Transformation
“We’re helping states rebuild critical unemployment systems with analytic automation, enabling agencies to deliver on their mission and get critical support to citizens.”
How to Think About the Cloud in New Ways
Here are four ways that agencies can reach beyond the low-hanging fruit of the cloud and see greater benefits, especially as they move into a hybrid work environment.
A Solid Foundation for Digital Government
Even with digital government initiatives at an all-time high, many agencies are struggling with turning those initiatives into concrete digital services.