The Keys to A Secure Hybrid Workplace: Embracing the New Work Model

“If you’re going to embrace hybrid work, you need to now view it as a permanent, and not just a temporary, solution.”

Satisfying Constituent Preferences Requires Digital Transformation

Forced to stay home, constituents began expecting even more from digital government services.That mindset seems to be sticking.

A Tale of Two Agencies: Winning Hearts and Minds of Tech-Averse Employees

Here’s how Hawaii’s Department of Transportation and the Los Angeles City Fire Department are taking a people-centered approach to problem-solving.

How Transit Agencies Can Drive Improvements

Before the pandemic hit, public transit agencies were going through a rough patch, which meant less money for infrastructure, maintenance and modernization.

The 3 Government Experiences that Matter Most

Agencies need to transform the customer experience (CX), employee experience (EX) and technology that they have to imitate the private sector.

Meeting Emotional Needs to Optimize Agency Outcomes

Designing digital services to address emotional needs increases the chance citizens will successfully engage with your organization.

Collaboration in a Post-Pandemic World

Collaborating in a hybrid work environment, in which employees contend with countless distractions and unreliable connectivity, requires high-quality audio and video.

Helping Health and Human Services Get More Value From Data

State and local HHS agencies typically take the lead in identifying health-related problems, writing policies, directing response and gauging success.

How Kubernetes Could Transform DoD’s Satellite Fleet

As part Satellite One, the military is looking at how DevSecOps and Kubernetes could enable the rapid delivery of software updates in space.

How Can Digital Government Connect Citizens Without Leaving the Disconnected Behind? Part 2

There is no one-size-fits-all approach for providing improved access to digital services. Agencies will need to provide a broad range of options to provide access to all citizens.