How to Stoke Innovation at Your Agency
Agencies are trying to pin down just what will gain them the highly touted and loosely defined virtue of “innovativeness.”
Digital Government
Motor Vehicle Services in The Palm of Floridians’ Hands
MyFlorida is an innovative, digital reimagining of how constituents interact with local driver license and motor vehicle service centers.
How to Use Recreational Esports to Foster Community Connections
To develop modern community connections, government leaders should explore the untapped potential of recreational esports.
How to Get Chatbots Up and Running
In today’s digital age, people are not only comfortable with online self-service options such as chatbots, they expect them.
Time, Staff and Skills Among Challenges Facing Gov Data Departments
Central data offices across government are outnumbered in staff, time and budget. Here’s what they’re trying to do about it.
What Many Missed in New Federal Guidance on Office Returns
The new “new normal” for the federal workforce will be a far more flexible environment, featuring more full- and part-time teleworkers and blended workplaces, according to the administration.
Maximizing Your Agency’s Modernization With Cloud
Cloud computing can successfully modernize any agency who considers its impact on its people, processes, technology and citizens beforehand.
When Old-School IT Holds Back Digital Transformation
“It’s much like taking an old barn car and putting a new coat of paint on it. Underneath the hood, you’re still going to have that same misfiring engine.”
Surviving Ransomware in 3 Steps
Ransomware is a malicious software that is increasingly frightening to federal, state and local agencies – and the citizens they serve – nationwide.
How Well-Designed E-Learning Can Be Life-Saving Work
Creating meaningful online training opportunities that can measure authentic learning may be more important than you think.