Meeting Emotional Needs to Optimize Agency Outcomes

Designing digital services to address emotional needs increases the chance citizens will successfully engage with your organization.

Collaboration in a Post-Pandemic World

Collaborating in a hybrid work environment, in which employees contend with countless distractions and unreliable connectivity, requires high-quality audio and video.

Helping Health and Human Services Get More Value From Data

State and local HHS agencies typically take the lead in identifying health-related problems, writing policies, directing response and gauging success.

How Kubernetes Could Transform DoD’s Satellite Fleet

As part Satellite One, the military is looking at how DevSecOps and Kubernetes could enable the rapid delivery of software updates in space.

How Can Digital Government Connect Citizens Without Leaving the Disconnected Behind? Part 2

There is no one-size-fits-all approach for providing improved access to digital services. Agencies will need to provide a broad range of options to provide access to all citizens.

How Automated Analytics Can Fuel Digital Transformation

“We’re helping states rebuild critical unemployment systems with analytic automation, enabling agencies to deliver on their mission and get critical support to citizens.”

How to Think About the Cloud in New Ways

Here are four ways that agencies can reach beyond the low-hanging fruit of the cloud and see greater benefits, especially as they move into a hybrid work environment.

A Solid Foundation for Digital Government

Even with digital government initiatives at an all-time high, many agencies are struggling with turning those initiatives into concrete digital services.

3 Ways to Design Applications For Humans

Often called apps, applications are computer programs that are designed to carry out specific tasks like playing media for end users.

Best Practices for Resilience

These eight tips will make your agency more capable of responding to, recovering from and operating during disturbances like cyberattacks.