How to Simplify and Speed Processes – and Why You Should
A four-step approach can help agencies identify slow and inefficient business workflows that are hindering work processes or service delivery.
Digital Government
Digitization Makes Government More Responsive
Streamlined workflows allow agencies to eliminate points of friction — hard-copy signatures and procurement paper trails, for instance — and respond better and faster to constituents. Indeed, automation can make a big difference.
How One State Advances Cyber Protection
The everyday functions of government — and the services that agencies provide constituents — depend on strong cybersecurity protections. One state’s plan for disaster recovery helped it respond effectively to 23 simultaneous ransomware attacks. But the state has more in mind than that.
Digital Workflows Can Be Transformative
Staying loyal to outdated, paper-based systems not only prevents an agency from getting ahead and delivering better customer experiences — it costs real money for public entities that need to watch their bottom lines.
Why You Can’t Kill Off Passwords
Authentication factors don’t govern security; the authentication infrastructure determines security. So what’s with all the “killing passwords” talk?
Data Science for Everyone: 3 Things to Know
In the current data-driven landscape, business leaders across government need to be involved in using data. They need at least a working knowledge of the tools of data science and the ways data scientists generate their insights.
Defining ‘Hybrid Work’
All hybrid work structures must keep certain things in mind.
4 Steps to Fill the Digital Skills Gap at Your Agency
The half-life of tech skills is shrinking. And that means skills gaps are growing at an exponential rate.
Protecting Your Personal Data
Government agencies have a responsibility to protect our personally identifiable information, but that’s easier said than done. Strong data management and cultural mindsets are important, and there’s a role for automation as well.
Creating a Data-Driven Culture to Support AI and Machine Learning
More attention is being given to how data can solve challenges around digital services. Artificial intelligence and machine learning are powerful tools that can help.