Making Customer Experience a Priority at Your Agency
We asked government employees about the state of CX at their agencies and how it compares to the private sector. Here’s what they said…
Digital Government
Improving Productivity Through IT Innovation
For Thursday’s online training, “IT Innovation and How to Get There,” GovLoop brought together experts Shashank Khandelwhal, Director of Cloud.gov at 18F, and Jason Adolf, Industry Practice Lead for Appian’s Federal Business, to discuss some of the challenges of digital transformation and strategies to achieve innovation.
Understanding the Cost of Open Source
One common myth about open source is that it is completely free. Consider these tips when evaluating the true cost of open source software.
Hybrid Cloud: A Key to Phasing in New Technologies
A few things to consider when moving to the cloud.
An Open Source Community for Government
Learn how government agencies are collaborating and sharing open source software projects and skills.
OMB: GSA Tech Solutions Are “Best in Class,” Driving Smarter Government Buying
How to be a better tech purchaser.
How Open Source Can Support Government Demands
Learn how open source software can meet the demands of large government agencies and support large-scale initiatives.
8(a) STARS II GWAC Continues Win-Win for Government Customers and Small Businesses
Moving government IT capabilities forward to meet the operational challenges of the 21st century is not a one person job – it requires a balance of government and industry, especially small businesses, all collaborating and working together.
When the Levee Breaks – and the Authority to Opine
The levee is about to break when the finishing parts of the reciprocity of the FedRAMP High baseline to the Department of Defense (DoD) Impact Level (IL) 4/5 are completed.
4 Benefits of Going Paperless
Learn why agencies are moving to digital solutions from paper and PDF forms and how they are streamlining and optimizing these processes.