Combating COVID-19 With RPA
RPA business processes using software-generated bots, and it can help government workforces during disasters such as the COVID-19 pandemic.
Innovation
Court During the COVID-19 Crisis
Professionals in the judicial system, including court administrators, lawyers, and judges, have had to figure out in a matter of days how to deliver services online that they have been providing face-to-face for many decades.
Building DevOps Culture at the National Museum of African American History and Culture
The National Museum of African American History and Culture (NMAAHC) has baked the DevOps mindset into its organizational structure.
Mainframe Modernization: Paving the Way for New Possibilities
Eventually, agencies must confront a hard truth about their legacy mainframe environments: While reliable, stable platforms, they’re not exactly innovative.
Reducing the Administrative Burden for Federal Grants
University research is a big business. But federally imposed administrative requirements divert researchers to focus on non-value-added activities.
The Next Stage of Cloud Journey: Cloud Native Development
For government agencies, the next stage of the cloud journey is cloud-native development, moving from monolithic programs to smaller, portable applications
Drive Innovation With Data and AI
Agencies can provide a solid data foundation for their AI programs by optimizing data and creating a data governance model.
Cloud-Based CX Helps Agencies Upgrade the Customer Journey
Transitioning to a cloud-based CX solution is how agencies will reap big rewards in terms of more efficient operations, easier management and better CX.
First to Automation, NASA Takes RPA Agencywide
With the launchpad of its Washington Bot, NASA’s project has served as a model for RPA efforts at the General Services Administration and other federal agencies.
Putting out Cybersecurity Fires With Integrations
Much like emergency services have mastered coordination between a central location and field stations, government cybersecurity departments need a connected response system to extinguish threats across the enterprise as soon as they’re detected.