Weekly Research and best Practices
Research 1. Better web search needed on government sites (07/26/2010) – 2010 Harris Interactive study (pdf), finds citizens struggle to find what they need on government websites. 7 out of 10 surveyed believe search functionality on government websites need to be improved. http://www.rightnow.com/pdf/press/2010-open-government-report.pdf 2. Web 2.0 risks and rewards (07/22/2010) –GAO identified 22 of 24Read… Read more »